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Apple Developer Program payment completed but membership not activated
Hello everyone, I’m looking for some guidance to see if anyone has experienced a similar issue with the Apple Developer Program membership. About one week ago, I completed the payment for the membership. I received an email with the subject: We’re processing your order Wxxxxxxxxxx That email included the order details and cost, and shortly after that, I also received the CFDI invoice for the payment, so the charge appears to have been completed successfully. However, up to now: I have not received any membership confirmation email The membership does not appear under Subscriptions in my Apple ID It is not active in the Apple Developer app On the Apple Developer website, I still see the usual message as if the membership was not purchased: “Purchase your membership to continue your enrollment. Buy today” I understand Apple mentions that the purchase may take up to 48 hours to process, but it has now been more than a week with no changes. Has anyone else encountered this situation? Is it normal to receive the invoice but not have the membership activated? Would you recommend contacting Apple Developer Support at this point? Thanks in advance for any help or shared experiences.
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Testflight issue: "The requested app is not available or doesn't exist"
We submitted a build to testflight and received a confirmation email it was successfully uploaded. When we open testflight on our iPhone's (X, 6s) we get a message of "Could not install appname" "The requested app is not available or does not exist" Where appname is the name of the app. Its very confusing because I can see the build listed in testflight on my mobile device and can view it in iTunes connect. I also can't install prior builds that had worked successfully when I try.
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Xcode Devices "Download Container" no longer works on latest Xcode 26.0 (24228) (Build 17A324)
After updating my Xcode to the latest, I am unable to download an installed app container from the Xcode Devices screen. This currently works with older versions of Xcode with the same app on the same iPad. This worked with older versions of Xcode on the same MacBook as well (including the Xcode 26 beta before updating to the official release yesterday) The specified file could not be transferred. Domain: com.apple.dt.CoreDeviceError Code: 7000 User Info: { DVTErrorCreationDateKey = "2025-09-18 20:31:01 +0000"; NSURL = "file:///Users/thomsk2/Desktop/com.test.polarisdev%202025-09-18%2015:30.53.744.xcappdata/AppData/Library/Caches/"; } The specified file could not be transferred. Domain: com.apple.dt.CoreDeviceError Code: 7000 User Info: { NSURL = "file:///Users/thomsk2/Desktop/com.test.polarisdev%202025-09-18%2015:30.53.744.xcappdata/AppData/Library/Caches/"; } Failed to perform I/O operations. Domain: com.apple.dt.remoteservices.error Code: 11001 Failure Reason: Cannot open destination file /Users/thomsk2/Desktop/com.test.polarisdev 2025-09-18 15:30.53.744.xcappdata/AppData/Library/Caches/com.apple.dyld/standaloneapp.ios.dyld4: Permission denied System Information macOS Version 15.6.1 (Build 24G90) Xcode 26.0 (24228) (Build 17A324) Timestamp: 2025-09-18T15:31:01-05:00
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Unable to transfer app to another account
Among requirements to transfer app there is one called "clear all builds and testers and empty all fields under Test Information" under TestFlight but it seems there has been an update to appstore internal code as now I simply can't clear any field under Test Information as error pop ups "There are one or more errors on page." requiring me to fill them. How do I transfer apps now?
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CallKit Call Directory database corruption (sqlite Code 11)
Hi everyone, I’ve filed a Feedback report (FB20986470) for a serious issue affecting the Call Directory database when add phone numbers for call blocking. When adding blocking numbers to a Call Directory extension, the system’s CallKit database (/private/var/mobile/Library/CallDirectory/CallDirectory.db) becomes corrupted. The reload call (reloadExtensionWithIdentifier) fails with error code 11 when the system tries to insert blocking entries, and the Console app on macOS shows the following errors: database corruption page 2265525 of /private/var/mobile/Library/CallDirectory/CallDirectory.db at line 81343 of [f0ca7bba1c] database corruption at line 79387 of [f0ca7bba1c] Error Domain=com.apple.callkit.database.sqlite Code=11 "sqlite3_step for query 'INSERT INTO PhoneNumberBlockingEntry (extension_id, phone_number_id) VALUES (?, (SELECT id FROM PhoneNumber WHERE (number = ?))), (?, (SELECT id FROM PhoneNumber WHERE (number = ?))),...)'" After this happens, CallKit becomes fully corrupted on the device and no further numbers can be added, even after: Disabling and re-enabling the extension Restarting the device (either force or soft restart) Reinstalling the app Waiting for a couple of minutes after this issue happens (that CallKit could possibly self-recovered) I also tested other call-blocking apps, and they all fail with the same error. The only thing that recovers the system is a full “Reset All Settings.” This issue has been reported by many users of my app, across multiple iOS versions and devices. Similar related issue reported by another developer: https://developer.apple.com/forums/thread/806129 Steps to Reproduce: Enable the Call Directory extension from a call-blocking app. Add and reload blocking numbers (a few thousand entries). Perform multiple reloads between additions. Check the Console, the corruption errors appear. From this point, all insert attempts fail system-wide. Expected Result: Entries should be inserted successfully, or the system should self-recover without persistent corruption. Actual Result: sqlite3_step fails with Code=11, and the Call Directory database remains corrupted until the user resets all settings. Additional Notes: All numbers are sorted and deduplicated before insertion. Happens intermittently after multiple reloads. The system log always shows internal database failure. Environment: Device: iPhone 16 Plus iOS 18.2 Beta (23C5027f) Xcode 16.1 (17B55) Attachments (included in Feedback FB20986470): sysdiagnose captured immediately after the failure (with Phone app General Profile) It seems like a system-level corruption affecting all Call Directory extensions once it occurs.
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My App stuck in "Waiting for Review" over week
Hello everyone, My app (ID: 6758039899) was submitted on Feb 17, 2026, and has been stuck in "Waiting for Review" status for over 8 days. I contacted Developer Support (case #20000108234172) and received confirmation that it's proceeding normally, but no update since. On average, Apple reviews 90 percent of apps within 24 hours. However, there might be cases that need more review time, but mine exceeds a week. Any recent experiences with long queues? Thanks!
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Apple Developer Enrollment Pending Since Jan 31 – No Response from Support
I applied for the Apple Developer Program on January 31, 2026, and as of today (February 5, 2026), my enrollment is still showing as Pending. The payment was completed successfully at the time of application. Since then: I have not received any requests for additional documents or verification. I have contacted Apple Developer Support twice, but have not received any response so far. I understand processing times can vary, but the lack of response from support is concerning. Has anyone else experienced similar delays recently? Is there any recommended escalation path or alternative way to reach the Developer Support team? Any guidance would be greatly appreciated, as this delay is impacting my app release timeline. Thank you.
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Apple Developer Program membership still not active after payment (3 weeks)
Title: Apple Developer Program membership still not active after payment (3 weeks) Hello, I purchased the Apple Developer Program membership on February 6, 2026. The payment was successfully charged and the invoice was issued. However, my membership still appears as inactive in my developer account, and I cannot proceed with app submission. I have already contacted Apple Developer Support but have not received a response yet. Has anyone experienced a similar delay or know what else I should check? Details: Purchase date: 06.02.2026 Invoice Number: MC49961752 Apple Order Number: AET2317962 Any guidance would be appreciated. Thank you.
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交易无法结束 (Transactions Unable to Finish)
有一个用户反馈7月8日充值了3笔后一直无法发起新的购买,总是提示已经购买。我们查了是之前的交易无法结束,我们使用StoreKit2,已经调用await transaction.finish()成功结束交易了,但是每次发起新支付时,Transaction.unfinished还会返回之前已完成的交易信息。 是设备或AppleID的问题么?用户尝试了重启设备、重新登录AppleID都没用。有什么办法解决呢? 用户无法结束的苹果交易id为:200002703899379、200002703900716、200002703902023。 A user reported that after making 3 purchases on July 8th, they have been unable to initiate new purchases, always receiving a prompt that the item has already been purchased. Upon investigation, we found that the previous transactions couldn't be finalized. We use StoreKit2 and have successfully called await transaction.finish() to end the transactions. However, every time a new payment is initiated, Transaction.unfinished still returns information about the previously completed transactions. Could this be an issue with the device or Apple ID? The user has tried restarting the device and re-logging into their Apple ID, but these attempts were unsuccessful. Is there any way to resolve this? The Apple transaction IDs that the user is unable to finalize are: 200002703899379, 200002703900716, 200002703902023.
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App stuck in "Waiting for Review" for 17+ days despite 5 Support Cases
Hello everyone, I am desperately seeking guidance. My app has been stuck in the "Waiting for Review" status for over 17 days (since at least Feb 13). It hasn't even entered the "In Review" stage. I completely understand that review times can vary, but what's concerning is that we seem to be caught in a system loop. We have proactively contacted Apple Developer Support multiple times over the past few weeks. Specifically, we have open cases (Case ID: 102820493078 and Case ID: 102820491288) with messages sent on: Feb 13 Feb 18 Feb 23 Feb 24/25 Unfortunately, we have only received generic automated responses, and the status remains firmly stuck at "Waiting for Review". At this point, we are extremely worried that our binary might be caught in a system glitch or ghosted in the queue. Could any Apple Staff here kindly look into these Case IDs to see if there is a technical issue preventing our app from entering the review queue? Has any other developer experienced a similar >17 days wait time just to enter the queue recently? Any help to untangle this would be greatly appreciated. Thank you!
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Virtual Machine UDID Changes in macOS 15: Looking for Guidance on Development Workflow
Hello, We're developing endpoint security software using the Endpoint Security framework, and we've encountered challenges with the behavior change in macOS 15 regarding provisioning UDIDs in cloned VMs. The Change Prior to macOS 15, cloning a VM preserved its UDID (format: 0000FE00-9C4ED9F68BBDC72D). Starting with macOS 15, cloned VMs receive a new UDID generated from the host's Secure Enclave (format: b043d27202c7ac37ca3c6b82673302225485cae9), making each clone effectively a new device. Our Workflow We maintain a clean base VM image and clone it for each test run. We add the base VM's UDID to our provisioning profile once, then create clones which (previously) retained that same UDID, allowing us to start new testing cycles without re-registering devices. This is essential because our product involves low-level system integration through the Endpoint Security framework, and if something goes wrong during development, it has the potential to affect system stability. To prevent any cascading issues between test runs or different product versions, we need each test to start from a known clean state rather than reusing the same VM. The Challenge With each VM clone generating a new UDID, we're hitting Apple's device registration limits quickly. This particularly impacts: New team members who spin up VMs for the first time and can't run signed builds Our CI/CD pipeline where multiple test environments need provisioning profiles Developers testing different branches who need separate clean environments Current Workaround We've found that VMs created on macOS 14 and upgraded to macOS 15+ retain their original UDID format. However, we're concerned this workaround may stop working in future macOS versions, which would leave us without a viable path forward. If the workaround stops working, our fallback would be signing each CI build with a Developer ID signature to allow running on any device. However, we'd prefer to avoid this as it would significantly increase load on Apple's signing infrastructure for what are essentially internal test builds. We completely understand the security reasoning behind tying UDIDs to the host's Secure Enclave for Apple Account support. However, for development workflows that don't require Apple Account features in VMs but do require clean, isolated test environments, the previous behavior was quite valuable. Question Is there a recommended approach for teams in our situation? We're happy to explore alternative workflows if there's a pattern we're missing, or we'd be glad to provide more context if this is a use case Apple is considering for future updates. Thanks for any guidance you can provide! Feedback case: FB21389730
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Developer Program enrollment still pending after payment
Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, February 15th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email/phone without any response, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. My Enrollment ID D72NJHL7JM Thank you, Rakan
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DeviceActivityReportExtension: NSExtensionPrincipalClass required by App Store but rejected at runtime
I'm experiencing a contradictory validation issue with DeviceActivityReportExtension that creates an impossible situation: The Problem: Without NSExtensionPrincipalClass in Info.plist → App Store Connect rejects upload with: "Missing Info.plist values. No values for NSExtensionMainStoryboard or NSExtensionPrincipalClass found" With NSExtensionPrincipalClass → Local install fails with: "defines either an NSExtensionMainStoryboard or NSExtensionPrincipalClass key, which is not allowed for the extension point com.apple.deviceactivityui.report-extension" Setup: Extension point: com.apple.deviceactivityui.report-extension Using SwiftUI with @main attribute and DeviceActivityReportExtension protocol Xcode 16.2, iOS 17.6 deployment target Code structure: @main struct SpoolReport: DeviceActivityReportExtension { var body: some DeviceActivityReportScene { // Report scenes here } } The extension builds and runs perfectly without NSExtensionPrincipalClass, but cannot be uploaded to App Store Connect. Adding the key allows upload but breaks local installation. Is this a known issue? Is there a workaround or correct Info.plist configuration for DeviceActivityReportExtension? Thank you!
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tensorflow-metal fails with tensorflow > 2.18.1
Also submitted as feedback (ID: FB20612561). Tensorflow-metal fails on tensorflow versions above 2.18.1, but works fine on tensorflow 2.18.1 In a new python 3.12 virtual environment: pip install tensorflow pip install tensor flow-metal python -c "import tensorflow as tf" Prints error: Traceback (most recent call last): File "", line 1, in File "/Users//pt/venv/lib/python3.12/site-packages/tensorflow/init.py", line 438, in _ll.load_library(_plugin_dir) File "/Users//pt/venv/lib/python3.12/site-packages/tensorflow/python/framework/load_library.py", line 151, in load_library py_tf.TF_LoadLibrary(lib) tensorflow.python.framework.errors_impl.NotFoundError: dlopen(/Users//pt/venv/lib/python3.12/site-packages/tensorflow-plugins/libmetal_plugin.dylib, 0x0006): Library not loaded: @rpath/_pywrap_tensorflow_internal.so Referenced from: <8B62586B-B082-3113-93AB-FD766A9960AE> /Users//pt/venv/lib/python3.12/site-packages/tensorflow-plugins/libmetal_plugin.dylib Reason: tried: '/Users//pt/venv/lib/python3.12/site-packages/tensorflow-plugins/../_solib_darwin_arm64/_U@local_Uconfig_Utf_S_S_C_Upywrap_Utensorflow_Uinternal___Uexternal_Slocal_Uconfig_Utf/_pywrap_tensorflow_internal.so' (no such file), '/Users//pt/venv/lib/python3.12/site-packages/tensorflow-plugins/../_solib_darwin_arm64/_U@local_Uconfig_Utf_S_S_C_Upywrap_Utensorflow_Uinternal___Uexternal_Slocal_Uconfig_Utf/_pywrap_tensorflow_internal.so' (no such file), '/opt/homebrew/lib/_pywrap_tensorflow_internal.so' (no such file), '/System/Volumes/Preboot/Cryptexes/OS/opt/homebrew/lib/_pywrap_tensorflow_internal.so' (no such file)
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_MPRemoteCommandEventDispatch crashes on iOS 26.x devices.
I'm seeing crashes in _MPRemoteCommandEventDispatch on iOS 26.x devices in 3 apps. According to Bugsnag logs they are: NSInternalInconsistencyException: event dispatch <_MPRemoteCommandEventDispatch: <MPRemoteCommandEvent: 0x11c049500 commandID=THV0 command=<MPRemoteCommand: 0x109ad1ea0 type=Play (0) enabled=YES handlers=[0x109b6a310]> sourceID=(null) ([HostedRoutingSessionDataSource] handleControlSendingCommand<2W5E>)> state:201> deallocated without calling continuation I attached a log from Xcode organizer matching Bugsnag crash. mpr_remote_command_event.crash When I set the brakpoint on the -[_MPRemoteCommandEventDispatch dealloc] I can see it it's hit every time I tap play or pause on locked screen play button. Thread 0 Crashed: 0 libsystem_kernel.dylib 0x00000002370420cc __pthread_kill + 8 (:-1) 1 libsystem_pthread.dylib 0x00000001e975c810 pthread_kill + 268 (pthread.c:1721) 2 libsystem_c.dylib 0x0000000198f8ff64 abort + 124 (abort.c:122) 3 libc++abi.dylib 0x000000018a7cf808 __abort_message + 132 (abort_message.cpp:66) 4 libc++abi.dylib 0x000000018a7be484 demangling_terminate_handler() + 304 (cxa_default_handlers.cpp:76) 5 libobjc.A.dylib 0x000000018a6cff78 _objc_terminate() + 156 (objc-exception.mm:496) 6 xxxxxxxxxxxxxx 0x00000001003a7db8 CPPExceptionTerminate() + 416 (BSG_KSCrashSentry_CPPException.mm:156) 7 libc++abi.dylib 0x000000018a7cebdc std::__terminate(void (*)()) + 16 (cxa_handlers.cpp:59) 8 libc++abi.dylib 0x000000018a7ceb80 std::terminate() + 108 (cxa_handlers.cpp:88) 9 CoreFoundation 0x000000018d7341c4 __CFRunLoopPerCalloutARPEnd + 256 (CFRunLoop.c:769) 10 CoreFoundation 0x000000018d70bb5c __CFRunLoopRun + 1976 (CFRunLoop.c:3179) 11 CoreFoundation 0x000000018d70aa6c _CFRunLoopRunSpecificWithOptions + 532 (CFRunLoop.c:3462) 12 GraphicsServices 0x000000022e31c498 GSEventRunModal + 120 (GSEvent.c:2049) 13 UIKitCore 0x00000001930ceba4 -[UIApplication _run] + 792 (UIApplication.m:3902) 14 UIKitCore 0x0000000193077a78 UIApplicationMain + 336 (UIApplication.m:5577) 15 xxxxxxxxxxxxxx 0x00000001000c0134 main + 308 (main.swift:15) 16 dyld 0x000000018a722e28 start + 7116 (dyldMain.cpp:1477) Is the crash happening when the app is being terminated? Thank you!
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Provisional Permission is not working as expected in iOS 16
We recently developed the provisional permission for our app, but we have noticed that is not working as expected in iOS 16 (We have tested only there). Currently we request the permissions like this: UNUserNotificationCenter.current().requestAuthorization(options: [.alert, .badge, .sound, .provisional]) { [weak self] _, _ in // here we register for pushes in case authorizationStatus is provisional or authorised } What happens is we do get the 1st notification with the keep CTA - once tapped we see that there pops an action: "Deliver Immediately", but even though the user selects that, we still see under setting the pushes are marked as "Deliver Quietly". In addition to this the sound and bage still stay as toggled off - and the lock screen and banner as well stay off. Basically, nothing changes after the user selects "Deliver Immediately"
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