Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, February 15th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email/phone without any response, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. My Enrollment ID D72NJHL7JM Thank you, Rakan

I have been waiting 8 days for a response regarding my Apple Developer Program enrollment. I submitted a support request on Feb 18, 2026 and sent a follow-up on Feb 23 — both times I only received automated replies. Case ID: 102824778431 Please escalate this case. It is blocking my app development. Thank you.

Hi everyone, I'm a developer from China, and my Apple Developer Program membership is currently in the renewal period. When I click the renewal button from the banner at the top of the Apple Developer website, the page redirects but consistently shows a 503 Service Unavailable error. This has been happening for several days now. I've already tried: Switching to different devices or Changing network environments Unfortunately, the issue persists in all cases. Has anyone else encountered this same situation? Any help or suggestions would be greatly appreciated! Thanks in advance.

Hello all, I am trying to submit a request for endpoint security entitlement. I keep getting this error for weeks: This page isn’t working developer.apple.com is currently unable to handle this request. HTTP ERROR 500

So I started an LLC and will be getting into app development on apple, but I am still waiting on my DUNS number. If I sign up for a personal account now, am I later able to switch over to an organization account easily using the same account? Or should I wait until I receive my DUNS number?

Hello, Our company’s Apple Developer Program enrollment was cancelled/declined without a clear reason, and no representative has explained why. Based on my last conversation with Apple Support, I suspect it was related to my passport photo. My appearance has changed significantly since that photo (about a 20 kg difference). My enrollment was declined on January 9. On January 12, I applied for a new passport with an updated photo, and I received it on January 20. Since then, I’ve been trying to reach an Apple representative to continue the process, but unfortunately I haven’t been able to. Has anyone experienced a similar situation?

Hello everyone, I am facing a persistent and unacceptable issue with my individual enrollment in the Apple Developer Program that has been ongoing for nearly three months. Despite multiple attempts to communicate with Developer Support, I am continuously receiving the exact same generic statement: "For one or more reasons, your enrollment... couldn't be completed," with no clear explanation or actionable steps provided. This lack of genuine assistance and transparency is deeply frustrating and prevents me from publishing my application. Key Details of the Situation: Apple ID Region: Türkiye Current Residence and Address: United Kingdom (UK) Identity Verification: I used my Turkish passport along with my UK residential address. Enrollment Status/Error: After submission, I received the "Contact us to continue your enrollment" prompt. Case Number: 102720548696 Support Experience: The case has been handled by multiple support staff (Migeylis, Alex), all of whom have provided identical, non-specific template responses, failing to address the core problem. It appears the conflict between my Apple ID region (Türkiye) and my UK physical address/Turkish passport documentation is the likely cause. I am seeking clarification on whether this is a known issue for developers with mixed international details and what concrete steps are required to resolve this ambiguity. Has anyone in the community experienced a similar issue? If so, what was the path to resolution? I urge Apple officials to escalate this matter immediately and provide a specific, helpful, and transparent resolution. Every developer deserves equal and fair treatment in the enrollment process. Thank you in advance for any insights or assistance. Best regards, Onur

Hello, I am trying to transfer the Account Holder role to a different person on our team, but I am stuck in a loop. Despite the recipient being an active Admin on the team for some time, their name does not appear in the "Choose a Candidate" dropdown menu on the Apple Developer website. Here is our current setup and what we have tried: Recipient Role: The person I am transferring to is already an Admin (verified in Users and Access). Security: 2FA is enabled and active on the recipient’s Apple ID. Account Type: This is for an Organization/Company membership. The Issue: When I (the current Account Holder) go to Membership Details > Update Your Information > Transfer Account Holder Role, the candidate list is empty or does not show this specific Admin. We have investigated the Identity Verification requirement, but hit a dead end: The recipient logged into the Apple Developer app on an iPhone (signed into the same Apple ID and primary iCloud account on the device). In the Account tab, there is no "Verify Identity" button visible. The options visible are only: Create Profile, Notifications, Enroll Now, and Sign Out. We have already tried "Create Profile," but it did not trigger an ID scan or resolve the visibility issue in the transfer list. Questions: Does the recipient need to click "Enroll Now" and start a $99 membership application just to trigger the identity verification, even if they are joining an existing organization? Could the use of a personal email domain (@hotmail.com) for the Admin Apple ID be filtering them out of the "Candidate" list for an Organization account? Are there any specific steps to "force" the Identity Verification button to appear in the app for an existing Admin? Any guidance on how to get the Admin's identity verified so they appear as an eligible candidate would be greatly appreciated.

Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. Its been more than 3 weeks its stuck to above status and showing Pending in profile section.

Original: https://developer.apple.com/forums/thread/816864

Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, November 4th, 2025. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Martin

I have subscribed to the Apple developer program on feb 22. I have contacted the support team and mailed two Times in last two days. the account shows pending but the email and the order page Says activation sent electronically. but I haven't got email regarding that.

Hello, I’m writing this here because I’m honestly stuck and unable to reach anyone through official support channels. Order Number: W1466057949 Order Date: 18/02/2026 Case ID: 102824542025 My payment was successfully approved and processed by my bank. The amount has been fully charged. However, my Apple Developer account has still not been activated. I opened a support ticket immediately after noticing the issue. It has now been 6 days, and I have received absolutely no response. There is no active support in Turkey for this issue. When I try calling the Ireland support number, I can only reach an automated system — there is no way to speak to a real person. I currently have no direct contact channel to resolve this. This situation is blocking my development work and causing serious delays. I have completed my payment in good faith, yet I cannot access the service I paid for, and I cannot reach anyone for assistance. If anyone has experienced a similar issue or knows how to escalate this properly, I would greatly appreciate guidance. Thank you.

Hello Apple Developer Support Team, I completed my Apple Developer Program enrollment directly through the Developer app on my iPhone. The identity verification and payment were successfully processed. However, when I log in via the web, I still see the message “Complete Your Purchase,” and my enrollment status appears as Pending. The system seems to be asking me to proceed with enrollment again, even though the process was already completed on my iPhone. Could you please review my account and clarify the current status of my enrollment? Thank you for your assistance. Kind regards

Hello, I am writing to ask whether this delay is normal or if anyone has experienced a similar situation. I enrolled in the Apple Developer Program and completed the annual payment on February 4, 2026. On February 10, I received an email requesting identity verification. I uploaded the front side of my ID on February 11 through the official verification link. Since then, I have not received any confirmation or status update. On February 15, I contacted Developer Support through the website. The support page indicates that responses are usually provided within two days. However, I have not received any reply yet. I also chose the call option and was advised to wait a few more days. On February 20, I followed up again under the same case. As of today (February 25), my enrollment is still pending and I have not received any update. Has anyone recently experienced a similar delay in identity verification? Is this timeframe considered normal? Thank you.

Hello, I enrolled in the Apple Developer Program and completed the payment successfully. I have already received the payment confirmation and invoice via email. However, my account status is still showing as “Pending”, and it has not been activated yet. It has been more than 5 days since the payment was completed. I have not received any additional instructions or requests for documents. Has anyone experienced a similar delay? Is there anything else I need to do to complete the activation process? This is quite urgent for me as I need to publish my app on the App Store. Thank you in advance for your help.

There has been quite a bit of posts mentioning this. Enrolled to the developer program, paid and money has cleared but absolutely no communication from apple on status or progress at all. Status still show pending and still prompting to complete a purchase. It's quite a terrible experience. If there are delays, is it possible to communicate what the delays are? If there is any progress, is it possible to communicate this progress? Only other option I had was - contact support, which stated I will receive a response in less than 48 hours as well, but that promise is broken too. Is there anyone from support that can assist?

Dear Apple Team, I have taken the subscription of Apple Developer Program but the subscription status is not correctly reflecting in my account. Below I have attached the screenshot for the reference. Can you please help me to resolve the account status reflection correctly. Thanks in Advance!

its been a week i uploaded the documents for enrolment and there has been no reply. i have raised multiple concerns but am not receiving any resposes on them. is it normal?

Hi everyone, I subscribed to the Apple Developer Program on Friday evening, February 20, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Rashid