Around March 25th, the payment function of my app suddenly failed to successfully parse payment information, while the previous functions were normal. The normal logic is that we will send payment information to this address on Apple（ https://buy.itunes.apple.com/verifyReceipt ）We will receive a parsed file in JSON format. But this time we did get an error, which is as follows 2025-03-26 16:46:58.0064 (HttpHelper.cs:78) Exception ex: System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception. ---> System. Security.Authentication.AuthenticationException: Authentication failed because the remote party sent a TLS alert: 'HandshakeFailure'. We have tried many solutions and have not received any improvement. I would like to ask if you have recently upgraded something that has caused some old code to become unusable. Hope you can provide us with some solutions, thank you！

Hello, Two months ago, I tried to enroll in the Apple Developer Program and provided official documents such as my ID and passport. However, I was repeatedly asked to upload them again until my account was declared no longer eligible for use in the Apple Developer Program. I don’t know why my ID was rejected. I tried uploading a regular photo of the document, I tried a scan, and I tried various formats, but nothing worked. Now I want to try again and enroll, but the button is not clickable. Can you please guide me through what went wrong and how I can try again? Thank you.

Dear Apple support team, I have some questions for you about this topic: I'm designing an app that need to send a notification like a classic clock alarm timer to the user, let's say each and every 25 minutes of cellphone usage, ofc only if the device is being used. The thing is that when my app is put to background, then Apple will shut it down after 30-60secs. I was thinking to send a silent push notification to my app just so I can wake it up for an instant just so it can shoot a local notification, and then keep in the background totally inactive. That means I'll have to send to my app around 3 silent push notifications x hour. Do you think it is a problem for you? or it's ok to do that? Let me know your experience on this matters, Thanks a lot for your time, A.

Hey! I just wanted to inquire is it possible to have 2 separate accounts for my DBA names under one llc's developer account. For example if my 2 DBA names are Henry Foods and Henry Clothes and my LLC name is Parent Henry LLC , can I have 2 separate app store profiles for Henry Foods and Henry Clothes under the developer account of parent Henry ? (Those are just examples names)

I'm trying to enroll in the Apple Developer Program, but I’m getting an error: "There may be an issue with your account that needs to be resolved before you can continue. Please contact support." How can I complete my enrollment? When I try to contact support via Email, it necessary to select an organization. However, I have already joined two different organizations, but they are not mine. Without selecting an organization, I can't proceed. Does anyone know a solution for this? Thank you!

Hi everyone, I recently submitted for the enrollment in Apple Developer Program and provided all the required information. I received an email confirming my order summary, stating that the payment would be processed within two business days and that I would receive a notification once it was completed. However, it has been longer than that, and I haven’t received any updates—no confirmation of account activation or payment rejection. Has anyone else experienced this issue? Is there anything I can do to check the status or speed up the process? Any advice would be greatly appreciated! Thanks!

We're trying to contact Apple support on multiple occasions, but we receive no resposne from them for 3 month. List of ticket IDs we've tried so far: 102451656333, 102546941775, 102540895314, 102536745978, 102525689698. We want to enroll as a business account.

I been searching about this for so long now i don’t think it’s possible anymore & its more of a talk about thing than doing😭😭. But i’m a Mixing/Mastering Engineer for Music, & I’m always seeing people music releasing to Apple Music, with the icon “Apple Digital Master“ But when I do research the only thing i can find is it needs to be done in an approved Apple Studio, But me personally i’ve never heard or seen one. So i’m patiently & sincerely waiting for the right response that can help me or lead me to the right person or direction to help me out please, Because all this seeking is really starting to make my brain have aneurysm.

I'm not sure how to proceed. I paid for Apple Develoepr Program but not seeing it applied to my account and I still see "Your Apple Developer Program membership has expired.'

We'd like to give account holder role to another person in our team and when I tried to verify my account and post id photos in Developer app, I always got the next answer: 'Unable to Send Information, Your information could not be sent due to a connection error' with 2 buttons (try, cancel). I tried it many times with same result. I don't know what is wrong.

Hello, Preparing to use the app attest service documentation suggests we call attestKey(_:clientDataHash:completionHandler:) fewer than 100 requests per second. I had a question - Our app might theoretically hit this limit on launch. Would Apple be able to relax these limits or is this a hard limit?

I’m having a problem with my Apple Developer subscription payment: 1️⃣ My card was successfully charged €99 – I have a confirmation email from the payment system 2️⃣ But my Apple Developer account shows "Order Canceled" – the cart displays this status Additionally, when I log into my account, it prompts me to register again as if the payment didn’t go through. Questions: How can I restore access to Apple Developer? What should I do about the payment—will it be refunded automatically, or do I need to contact support? Could this be a system error, and should I try paying again? Thanks in advance for your help!

Hey, I am trying to leave the apple develope’s program because I don’t make apps and I’m really bad at coding. Can a apple agent help me to leave the apple developer program?

After my account was converted to an organizational account, I tried to submit a new W-9, but I get an error: "The Type of Beneficial Owner does not match the individual or company status you previously provided." I had selected "Individual/Sole proprietor", based on my understanding that this is what should be selected on the W-9 for a single-member LLC. My initial guess as to what's causing the error, is my single-member LLC may have been miscategorized in the migration to an organization account so the intended option doesn't work. As per the official W-9 instructions, a single-member LLC should be categorized as an "Individual/sole proprietor or single-member LLC" on the form for tax purposes, but when I select "Individual/Sole Proprietor" on the "Type of Beneficiary Owner" dropdown on the App Store Connect front-end form for the W-9, which I assume corresponds with the aforementioned option on the true W-9 form that includes "single-member LLC", I get the aforementioned error. I was alternatively informed by Developer Support that the above error may be occurring because I haven't signed the latest Apple Program License Agreement, which I haven't been able to access, which they claimed is because I hadn't provided banking information for my account. So I added my business bank account but a week later the top of the Business section still says "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then." I contacted Apple Developer Support about all of the above and am still waiting for a response. While I wait, I'd like to ask here whether anyone has any ideas as to why the W-9 error is occuring or how long banking changes actually take to process, in case either of these is something I can resolve in the meantime.

Hello all im unable to enroll on the developer program shows unable to continue on the app.have tried many times but still no luck have tried diffrent devices .

Im unable to enroll on developer program shows unable to continue do we have to add funds beofre making an purchase.

Hello. I've moved from France to the UK a year ago and submitted changes regarding my new address and phone number. After several months, my phone number was reverted to the old French one (which I no longer have access to). Since then, I've been trying to update it, submitting numerous support tickets, but have gotten nowhere. Support isn't helpful; they are misunderstanding the Apple Developer phone number with my iCloud number, suggesting I update it myself in the iCloud settings (which is not related at all). One of the tickets was escalated to senior developer support, but I received the same reply: to update the number myself in my iCloud settings (which, again, is not relevant). I log in to my account using a passkey, but I'm still afraid of losing access to my account at any time. Since support is ghosting me, I don't have any other choice left rather but to ask for help here. My ticket number is 102519091037.

I want to leave the iOS beta program. Please apple, remove me. Also How can I get removed from the iOS beta software program? I mean leave the iOS Beta Software Program

Hello. I paid 1012 Turkish Liras from Turkey a month ago, maybe more than a month ago, through my Apple Developer Account, and my order number is as follows: W1340824368 The fee has been reduced but I have not received any notification or email! All documents are available. Please guide and help me, thank you.

Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.