My account application was rejected, and I’ve been stuck in limbo! The outdated process needs an update! To the Apple Developer Support Team, I am a developer currently applying for an Apple Developer Account. Below is a brief summary of the technical obstacles I encountered during my registration process on June 4th, along with suggestions for process optimization: Problem Overview During registration, the payment confirmation page froze for approximately 10 minutes with no loading indicators. Without any error codes or timeout messages on the interface, I was forced to restart the registration process 3 times. Conflict with App Store daily purchase limits was identified when accessing via mobile. After resolving the limit issue, the registration system continued to display a “Contact Support” error. I immediately reached out to the support team. Support Team Interaction The support team repeatedly responded with vague updates like “awaiting system synchronization,” offering no estimated resolution time or escalation path. I was told to either “wait indefinitely” or “try again with a different identity.” Wait, I’m just trying to register with my own credentials—why can’t I proceed after a 10-minute attempt? Impact Account access restrictions have halted my ability to develop applications. Optimization Suggestions User Experience Enhancements: Implement real-time alerts (e.g., pop-ups, notifications) for payment-related issues on desktop to avoid silent failures. Add a pre-registration check for App Store balance/limit conflicts. Transparency & Accountability: Replace opaque “black-box” error handling with clear, rule-based guidance for developers. Provide a dedicated escalation channel and ensure timely human intervention for unresolved issues. As a developer committed to the iOS ecosystem, I acknowledge the complexity of account systems but believe targeted UX adjustments could prevent cascading failures like this. I welcome technical discussions to resolve my current registration blockage and collaborate on preventive measures.

Hi All, Unable to process my payment. Which doesnt allow me to complete my enrollment and create my Apple Developer Account. Please provide help to find a resolution.

We are a group of 10 friends using the same device and Apple ID, but each of us has a different account within the same app. We want to purchase the same auto-renewable monthly subscription plan, each using our own app credentials. The issue: after the first person subscribes, the next user (with a different in-app account) is unable to buy the same plan—it shows "already subscribed" and only allows access after the next billing cycle. We don’t mind the auto-renewal being charged each month by a different person. We just want each app account to have access to the same package independently, for 1 month each. How can we achieve this without changing the Apple ID or device?

Hi, I have an app where user can select an amount within range 20$ - 2500$ and purchase tokens worth that amount, so if he pays 520$ he gets 520 tokens. They can then use these tokens to unlock content within the app. As far as I've seen, in-app purchase doesn't allow custom price set by user. So does this mean we can use third-party payment services? If no, how can we achieve this using in-app purchase. Thank you.

Hello, We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?

你好，我在尝试从开发环境同步到生产环境时遇到了内部错误

Why is it necessary that I have to reload all my personal apps developed by me for my use every year when I renew my Developer License? If I quit the program, anyone that bought my apps (if I had any) on the App Store would not lose the use of those apps. It should be the same for the apps I put on my devices when I am enrolled.

Hello. We're developing an app with Flutter that receives VoIP calls. However, when the app is in the background or closed, the push notification arrives, but the call doesn't. It works perfectly when the app is open. We use Firebase, Flutter, and JANUS WebRTC. We need to know what type of permissions or actions we should consider so that the app opens when it receives a call. How can we resolve this issue? Thank you very much.

I am trying to create an AppId to support Sign in with Apple from my web app. This capability is not availability. An AI query suggests that this is not supported with an Enterprise account, though I cannot find any links/information to support this. Is this a known issue?

When is my Dev account activated? I just paid the developer membership.

Hi! I completed the enrollment for my company on April 22, 2024. And since then we have successfully placed our application in the Store and continue to work on it. On March 27, 2025, I needed to renew my participation in the Apple Developer Program and I did it successfully - I received a confirmation letter from you. However, later I discovered that my order was canceled and now, when I go to developer.applе.com, I am offered to go through the enrollment procedure! I'm confused! It is not clear what to do in such a situation?! I will be grateful for any help!

I am currently developing an Apple MDM solution as a vendor and have successfully obtained the Vendor Certificate from the Apple Developer Portal. However, when attempting to generate and upload the Certificate Signing Request (CSR) to the Apple Push Certificates Portal Portal Link. I encounter the error: "Invalid Certificate Signing Request." I have followed the official Apple documentation outlined here, but the issue persists. Doc Link Could you please guide me through the correct process to generate a valid CSR and successfully upload it? Any assistance would be greatly appreciated. Thank you for your time and support.

I'm trying to open an Apple account to enroll in the developer programme from Bangladesh but couldn't get verification code on Bangladeshi phone number. I've tried multiple phone numbers but got the same response (Verification codes can't be sent to this phone number at this time. Please try again later).

I’m very new to mobile app development but not new to application development in general. I’m close to completing my first app and really excited to get things moving along and then hit a major roadblock and am at my wits end with this. I currently have a free account and have been testing on my own phone. I’m ready to move to TestFlight so went to enroll in the paid program and it just says can’t do so at this time. I sent support an email and they said it’s because they can’t identify me. I called and they told me the same thing and that there is literally nothing that can be done. I tried to create a new Apple ID and figured I’d just use it for the dev work I want to do but I can’t even create a new ID. I did have Family Sharing setup with myself as the organize and removed myself from that to ensure nothing was preventing identification. Still nothing. I can’t possibly be the only one that has gone through this. Frustrated is an understatement and getting this app out was really going to be such a big deal for me. So disappointed. Any suggestions?

I've been trying to create my Apple Developer account for over a month with absolutely no response from Apple. I've even resubmitted my application, but still nothing. My situation: Applied over 20 days ago Resubmitted application once Zero communication from Apple No status updates or timeline provided This complete lack of feedback is extremely frustrating and unprofessional. Other platforms process developer registrations in days, not months, and actually communicate with applicants. Has anyone experienced similar delays? How long did it take for your account to be approved? I'm seriously considering switching to other platforms due to this poor experience. Apple's silence is unacceptable for a company of this size. Any advice would be appreciated.

Hello, Two months ago, I tried to enroll in the Apple Developer Program and provided official documents such as my ID and passport. However, I was repeatedly asked to upload them again until my account was declared no longer eligible for use in the Apple Developer Program. I don’t know why my ID was rejected. I tried uploading a regular photo of the document, I tried a scan, and I tried various formats, but nothing worked. Now I want to try again and enroll, but the button is not clickable. Can you please guide me through what went wrong and how I can try again? Thank you.

Hello, I’m facing an issue with my developer account enrollment and would appreciate your guidance. I created an account and gave access to my developer to assist with the process. After I completed the payment, I didn’t proceed with enrollment immediately. Later, my developer attempted to enroll on my behalf, but he mistakenly submitted his own personal information instead of mine. Now, whenever we try to enroll, we keep encountering errors. I believe this is due to the incorrect identity information that was submitted earlier. I would like to update the enrollment details with my correct personal information so I can complete the process properly. However, I’m unable to find an option to edit or reset the information already submitted. My questions are: How can I change the identity information that was previously submitted? Is it possible to reset the enrollment process so I can start fresh with my correct details? Do you require any proof of identity or documentation to assist with this change? I’m willing to provide them if needed. Thank you for your help. Best regards,

Hey! I just wanted to inquire is it possible to have 2 separate accounts for my DBA names under one llc's developer account. For example if my 2 DBA names are Henry Foods and Henry Clothes and my LLC name is Parent Henry LLC , can I have 2 separate app store profiles for Henry Foods and Henry Clothes under the developer account of parent Henry ? (Those are just examples names)

My team has reached the maximum number of registered iPhone devices on our profile and would like to reset the list to remove those that are no longer valid. Currently, our reset date in the developer portal shows March 22nd as the earliest date for a reset. Is it possible to request an earlier reset date? Thanks

I been searching about this for so long now i don’t think it’s possible anymore & its more of a talk about thing than doing😭😭. But i’m a Mixing/Mastering Engineer for Music, & I’m always seeing people music releasing to Apple Music, with the icon “Apple Digital Master“ But when I do research the only thing i can find is it needs to be done in an approved Apple Studio, But me personally i’ve never heard or seen one. So i’m patiently & sincerely waiting for the right response that can help me or lead me to the right person or direction to help me out please, Because all this seeking is really starting to make my brain have aneurysm.