Our developer account was granted the com.apple.developer.mail-client by Apple ages ago, which we use for one of our apps. At the time, this entitlement was granted through a special "entitlements" drop-down on the profile creation page. In fact, the entitlement is still available to us in this manner: Unfortunately, applying the entitlement directly to the profile no longer works through the App Store Connect API. Which is a bummer because we periodically use the API to update our development and ad hoc profiles with new UDIDs. I was eventually able to get Apple to migrate the entitlement to a capability that we can instead apply to the app IDs in our account. Great! However, for some reason the "Default Mail App" capability (on the "Edit your App ID Configuration" screen) shows does NOT apply to Ad hoc profiles: Note that "Ad hoc" is missing. This means we still need to update the Ad hoc profile for the app in question manually through the Apple developer portal. This has to be a bug. It makes no sense that this specific capability doesn't apply to Ad hoc profiles. Other capabilities don't have this issue. e.g.: Another strange thing is that on the profile page for the ad hoc profile under "Enabled Capabilities" it shows "Default Mail App" (see screenshot above) but the capability/entitlement is missing from the downloaded profile unless I add it via the drop down menu on the profile page. How do I get Apple to fix this? Multiple support tickets submitted via our developer account have gone unanswered. (It took months just to get the entitlement partially migrated in the first place.)

hello We found that our app had a lot of crashes on iOS 26. The crash stack showed [CBXpcConnection _sendBarrier]. The following is the crash log: Thread 0 name: com.apple.main-thread (cpu_usage: 0.00%) 1 libsystem_kernel.dylib _semaphore_wait_trap (in libsystem_kernel.dylib) 2 libdispatch.dylib __dispatch_sema4_wait (in libdispatch.dylib) 3 libdispatch.dylib __dispatch_semaphore_wait_slow (in libdispatch.dylib) 4 CoreBluetooth -[CBXpcConnection _sendBarrier] (in CoreBluetooth) 5 CoreFoundation ___CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ (in CoreFoundation) 6 CoreFoundation ____CFXRegistrationPost_block_invoke (in CoreFoundation) 7 CoreFoundation __CFXRegistrationPost (in CoreFoundation) 8 CoreFoundation __CFXNotificationPost (in CoreFoundation) 9 Foundation -[NSNotificationCenter postNotificationName:object:userInfo:] (in Foundation) 10 UIKitCore ___47-[UIApplication _applicationDidEnterBackground]_block_invoke (in UIKitCore) 11 UIKitCore +[UIViewController _performWithoutDeferringTransitionsAllowingAnimation:actions:] (in UIKitCore) 12 UIKitCore -[UIApplication _applicationDidEnterBackground] (in UIKitCore) 13 UIKitCore ___101-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:]_block_invoke_2 (in UIKitCore) 14 UIKitCore __UIScenePerformActionsWithLifecycleActionMask (in UIKitCore) 15 UIKitCore ___101-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:]_block_invoke (in UIKitCore) 16 UIKitCore -[_UISceneLifecycleMultiplexer _performBlock:withApplicationOfDeactivationReasons:fromReasons:] (in UIKitCore) 17 UIKitCore -[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:] (in UIKitCore) 18 UIKitCore -[_UISceneLifecycleMultiplexer uiScene:transitionedFromState:withTransitionContext:] (in UIKitCore) 19 UIKitCore ___186-[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:]_block_invoke (in UIKitCore) 20 UIKitCore +[BSAnimationSettings(UIKit) tryAnimatingWithSettings:fromCurrentState:actions:completion:] (in UIKitCore) 21 UIKitCore __UISceneSettingsDiffActionPerformChangesWithTransitionContextAndCompletion (in UIKitCore) 22 UIKitCore -[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:] (in UIKitCore) 23 UIKitCore __64-[UIScene scene:didUpdateWithDiff:transitionContext:completion:]_block_invoke.218 (in UIKitCore) 24 UIKitCore -[UIScene _emitSceneSettingsUpdateResponseForCompletion:afterSceneUpdateWork:] (in UIKitCore) 25 UIKitCore -[UIScene scene:didUpdateWithDiff:transitionContext:completion:] (in UIKitCore) 26 UIKitCore -[UIApplicationSceneClientAgent scene:handleEvent:withCompletion:] (in UIKitCore) 27 FrontBoardServices __76-[FBSScene updater:didUpdateSettings:withDiff:transitionContext:completion:]_block_invoke.129 (in FrontBoardServices) 28 FrontBoardServices -[FBSScene _callOutQueue_maybeCoalesceClientSettingsUpdates:] (in FrontBoardServices) 29 FrontBoardServices -[FBSScene updater:didUpdateSettings:withDiff:transitionContext:completion:] (in FrontBoardServices) 30 FrontBoardServices __94-[FBSWorkspaceScenesClient _queue_updateScene:withSettings:diff:transitionContext:completion:]_block_invoke_2.cold.1 (in FrontBoardServices) 31 FrontBoardServices ___94-[FBSWorkspaceScenesClient _queue_updateScene:withSettings:diff:transitionContext:completion:]_block_invoke_2 (in FrontBoardServices) 32 FrontBoardServices -[FBSWorkspace _calloutQueue_executeCalloutFromSource:withBlock:] (in FrontBoardServices) 33 libdispatch.dylib __dispatch_client_callout (in libdispatch.dylib) 34 libdispatch.dylib __dispatch_block_invoke_direct (in libdispatch.dylib) 35 BoardServices ___BSSERVICEMAINRUNLOOPQUEUE_IS_CALLING_OUT_TO_A_BLOCK__ (in BoardServices) 36 BoardServices _BSServiceMainRunLoopSourceHandler (in BoardServices) 37 CoreFoundation ___CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ (in CoreFoundation) 38 CoreFoundation ___CFRunLoopDoSource0 (in CoreFoundation) 39 CoreFoundation ___CFRunLoopDoSources0 (in CoreFoundation) 40 CoreFoundation ___CFRunLoopRun (in CoreFoundation) 41 CoreFoundation __CFRunLoopRunSpecificWithOptions (in CoreFoundation) 42 GraphicsServices _GSEventRunModal (in GraphicsServices) 43 UIKitCore -[UIApplication _run] (in UIKitCore) 44 UIKitCore _UIApplicationMain (in UIKitCore) Thanks

Long Story Short: I got started, and bought the apple developer account for ~ $99, and It just said me the payment was successful, and: How many days more should I be waiting ? Also one more question, would I be able to test my apps over my iphone after having an active Apple Developer Account ? Any help is much appreciated.

I started developer enrollment a few weeks ago. My enrollment is stuck. I have received emails from Apple reminding me to upload the documents that were requested but I never got the original email that told me what documents were being requested so I don't know what I'm supposed to upload. I went to the developer.apple.com support page to request a Call Me and when I click the button I get a red error message that says: "There was a problem processing your request." so then I go to Send Us a Message and I receive "This email address isn't valid. To update your email address, visit account.apple.com." and, of course, it IS a valid email address and it is the address I have on file. So, then I called Apple Support and asked if they could, at the very least, put in a Call Me request on my behalf but they said they can't. I have replied to the emails asking me for information but received no response or acknowledgement. The system won't let me request a call and or send a message, Apple support can't even transfer me, I literally have no idea what to do. I need suggestions. Maybe somebody from Apple Developer enrollment will see this message. I can't think of anything else at the moment. Maybe a signal flare? Homing pigeon? Seriously. Help.

Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled. Context Program type: Apple Developer Program (Organization) My role in App Store Connect: Admin I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked. The Account Holder can access CIP normally. What I see (Problem) In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.” In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load. Only my account is affected; the Account Holder is not. What we’ve tried / confirmed Membership is active (renewal date is valid) Signed out/in of Xcode and re-added my Apple ID Confirmed selecting the correct Organization team in Xcode / Developer portal Account Holder confirmed they can access CIP Questions For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles? Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People? If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?

Hi, I have completed the payment for my Apple Developer membership but my order (W1388955794) is still showing as pending. Could you pls review and confirm the payment. Thanks

I'm trying to create an app that authenticates to Apple Music using MusicKit but whenever I try to build my profile through eas, I am getting this error: Provisioning profile doesn't include the com.apple.developer.music-kit entitlement. However, my provisioning profile does have MusicKit enabled.

Hello Apple Developer Support Team, I completed my Apple Developer Program enrollment directly through the Developer app on my iPhone. The identity verification and payment were successfully processed. However, when I log in via the web, I still see the message “Complete Your Purchase,” and my enrollment status appears as Pending. The system seems to be asking me to proceed with enrollment again, even though the process was already completed on my iPhone. Could you please review my account and clarify the current status of my enrollment? Thank you for your assistance. Kind regards

Hi, I need help with the error: “You do not have required contracts to perform an operation.” (ID: cc897baf-6551-474b-bbef-3dd5bdf89931) When I try to distribute an archived build from Xcode, App Store Connect shows a banner asking to review a new agreement. But when I click it, I’m redirected to Agreements, Tax and Banking, and there is no agreement to accept — the page is empty. I checked with the team, and none of us can see the agreement. Is it possible that the required agreement is available only to the Account Holder and not visible to Admin or Developer roles? Could you please clarify what exactly this error means and how we can locate the missing agreement? Thanks.

for over 2 months, I have peen trying to purchase apple developer account, I have submitted duns number, they also requested other verification details which I have submitted over 2 months, and I have tried chatting apple support and they keep telling me it under review for more than 2 months, currently they are not replying my chat

@Apple Developer Support Hello, It has now been more than 72 hours since my Apple Developer Program purchase. The payment was completed and the invoice was issued. Order Number: W1302770460 I have not received any response to my previous support requests, and my membership is still not active. Please escalate this case and complete the manual activation of my membership as soon as possible. Thank you.

Registered close to 2 weeks ago and the account seems to be delayed. I cannot seem to get any help on this. Here is the message I have on the dashboard, Your enrollment is being processed. Your enrollment ID is 95CTAKWD6P. Any advice would be appreciated

We applied for the Apple Developer Program on April 28, and our enrollment has been stuck in review since then — over three weeks now. We have already submitted all required documents, including: Turkish National ID and Passport Estonian e-Residency Card Company registration documents from the Estonian e-Business Register D-U-N-S number VAT and Registry information Detailed explanations as a sole founder and legal representative Enrollment Case number is 102586593909 We even had a follow-up phone call with Apple Developer Support (Case ID: 102589592062) and were told the submitted documents should be sufficient. I also followed all upload instructions and confirmed that the files were delivered successfully. Despite all this, we haven’t received any updates, timelines, or specific feedback on what’s missing — if anything at all. ✅ Meanwhile, we’ve completed similar business verification processes with Google, Meta, and Stripe within 48 hours. We’re trying to launch our app under an officially registered business (Mobisense OÜ), and this delay is affecting our go-to-market timeline and business operations. 🔹 Has anyone else experienced this kind of delay recently? 🔹 Is there a reliable way to escalate or request an actual review update? Apple, please review this case and help move the process forward. Thank you.

The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder. Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times. So we are almost out of store without any option. Hotline did not show other options. Any ideas?

Hello, I’m writing this here because I’m honestly stuck and unable to reach anyone through official support channels. Order Number: W1466057949 Order Date: 18/02/2026 Case ID: 102824542025 My payment was successfully approved and processed by my bank. The amount has been fully charged. However, my Apple Developer account has still not been activated. I opened a support ticket immediately after noticing the issue. It has now been 6 days, and I have received absolutely no response. There is no active support in Turkey for this issue. When I try calling the Ireland support number, I can only reach an automated system — there is no way to speak to a real person. I currently have no direct contact channel to resolve this. This situation is blocking my development work and causing serious delays. I have completed my payment in good faith, yet I cannot access the service I paid for, and I cannot reach anyone for assistance. If anyone has experienced a similar issue or knows how to escalate this properly, I would greatly appreciate guidance. Thank you.

It has been days I made the payment I have heard nothing from Apple, our deadline is being pushed over and over again we are loosing customers to our competitors. I have already reached out via the formal support channel but have not received a response beyond the automated acknowledgment.

My developer account pending for more that 4 days. When I login to http://developer.apple.com, it show the following message: Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process. I have already paid the membership fee and got the E-invoice from apple. Could anyone help to solve this problem?

I cannot renew my membership after it expired in January of 2025. I initially let it lapse, but I decided to renew it. There is nowhere to renew it. There is no renew button in the Developer App, and the web application tells me it expired, but doesn't provide an option to renew. It just tells me to go to the Developer App and click on the Renew button which isn't there.

i have been trying to make payment for apple developer account for over a week, my card keeps declining, I have tried several cards, they all decline. whats the problem and what’s the solution?

Hi there! I paid for my Apple Developer Program/Account but its still pending. Any tips what to do? Thanks!