Hi everyone,
For the past three days I've been unable to notarize my app — every attempt fails with an HTTP 500 error from Apple's notarization service. What's unusual is that the error occurs not only during submission, but also when simply validating credentials via store-credentials.
Example:
$ xcrun notarytool store-credentials "notarytool-password" \
--apple-id <id> --team-id <team> --password <app-specific-password>
Validating your credentials...
Error: HTTP status code: 500. Internal Server Error
Request ID: K6NYCMIFNM66OI2WRG3ORZEDUE.0.0
Please try again at a later time.
Since the failure happens at credential validation — before any package is even uploaded — I'm fairly confident this is a server-side issue, not something wrong with my setup or the binary. I've tried across different network connections, same result.
Has anyone else been hitting this? Is there a known outage or incident on Apple's notarization infrastructure? Any way to escalate or get a status update beyond checking developer.apple.com/system-status/?
Thanks
Notarization
RSS for tagNotarization is the process of scanning Developer ID-signed software for malicious components before distribution outside of the Mac App Store.
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I have a misterous problem with checking DMG notarization.
It fails:
bash-3.2$ spctl -a -t open --context context:primary-signature -v MyApp.dmg
MyApp: rejected
source=no usable signature
However this DMG installs fine on Big Sur 11.2.2, macOS allows to run this app, and checking of notarization for installed app was passed:
bash-3.2$ spctl -a -v '/Applications/MyApp.app'
/Applications/MyApp.app: accepted
source=Notarized Developer ID
I checked other downloaded apps (Intel or Universal). Some DMG files pass DMG notarization (for example, Audacity), and some fails (PerfectTablePlan). Why?
For my app (Universal) I use the following code to codesign and notarize:
codesign --timestamp --options runtime --force --deep -s "Developer ID Application: MYCOMPANY" "My.app"
// Creating DMG with EULA license
xcrun altool --notarize-app --primary-bundle-id MyApp -u "my@email.com" -p "abc123" --file MyApp.dmg
xcrun stapler staple MyApp.dmg
I started a notarization run a few hours ago. (and used --wait)
Conducting pre-submission checks for Metrix Installer.dmg and initiating connection to the Apple notary service...
Submission ID received
id: dd77be4c-0cb6-4913-a846-d4025ede37fd
Successfully uploaded file
id: dd77be4c-0cb6-4913-a846-d4025ede37fd
path: /Users/johnluss/Work/Metrix Installer.dmg
Waiting for processing to complete.
Current status: In Progress.................................................................................................................................
I finally ctrl-c out of it (PAGES of ....) and tried getting the log
Submission log is not yet available or submissionId does not exist
id: dd77be4c-0cb6-4913-a846-d4025ede37fd
The Apple System Status page shows all servers up and running.
Any suggestions on what might be going wrong?
Hello,
For my macOS app,
on Xcode version 15.4 (15F31d)
on macOS 14.5 (23F79)
I follow
Organizer > Distribute App > Direct Distribution, and I get a Notary Error "The operation couldn't be completed. (SotoS3.S3ErrorType.multipart error 1.)"
It's been happening since 3 days.
In the IDEDistribution.verbose.log file I see:
https://gist.github.com/atacan/5dec7a5e26dde0ec06a5bc4eb3607461
Notarization has been stuck for hours in "Current Status: In Progress...."
Should I keep on waiting or restart the process. If I need to restart the process, how should I go about and do that?
Topic:
Code Signing
SubTopic:
Notarization
Hello everyone,
I’m currently developing an Electron application, and I’m trying to properly sign and notarize it for macOS. The notarization process itself seems to complete successfully—the file is accepted without issues. However, when I attempt to staple the notarization ticket to the executable, I consistently get Error 65 with TheStableAndValidateActionFailed.
The issue is puzzling because the executable does not change at any point during the process. After facing this issue multiple times in my own project, I decided to test it on a more controlled setup. I followed the steps from this https://www.youtube.com/watch?v=hYBLfjT57hU and the instructions from this macos-code-signing-example which have previously worked for others. Yet, even with this setup, I still get the same Error 65.
Below, I have attached the verbose logs for reference. I’m trying to understand what could be causing this issue—whether it’s related to certificates, the signing process, or something else entirely.
Has anyone encountered a similar problem, and if so, how did you resolve it? Any insights would be greatly appreciated!
Hello everyone,
I'm encountering significant delays with the notarization process for our Electron application using a newly created developer account. The process is taking an unusually long time (1-2 days), which is disrupting our workflow.
Details:
We've attempted notarization multiple times over the past 2 weeks.
The process consistently takes 8+ hours before I typically abort it. (due going offline etc)
Interestingly, when I check the notary history later, it shows the notarization was actually successful.
Our application package is relatively large, which might be contributing to the delay (archive: 226 mb, app:800mb)
Recent Examples:
Current submission (still in progress): 52db12c3-4a54-4e14-9d77-e141d7f28227
Previous successful submission: 49273be6-3e13-4f3f-83a4-945114d899b9
Has anyone else experienced similar issues with notarizing applications? Are there any optimizations or best practices I should implement to reduce these processing times? I'm using the default notarization feature that comes with electron forge.
Any suggestions or insights would be greatly appreciated!
Hi everyone!
I've send my .dmg file for notarization, it has been accepted on March 5. Since then there weren't any updates, it hasn't changed its status. What might be the problem?
Info about submission:
createdDate: 2025-03-05T12:13:18.802Z
id: 202d877d-d0c4-4211-bba4-6ebdb169a843
status: Accepted
We are developing an application for MAC machine using .NET. After developing and signing the package in notarization process was failed with the error in the attached file.
Then we have created the simple Xamarin.MAC to check whether able to notarize it . But with the simple project also we have faced the same error.
Provide us the solution to fix these issues
We have tried to codesiginin the app to resolve the notarization error, but while code signing the below error was thrown
"unable to build chain to self-signed root for signer "Developer ID Application" (not mentioning the certificate id)
SFSecure.app: errSecInternalComponent"
Notarization-error
Topic:
Code Signing
SubTopic:
Notarization
We are developing an application using .NET Xamarin.mac. While notarization after signing the package the error was thrown which was attached in a file
Then created an simple Xamarin.mac app , in notarization process the same error was thrown.
Provide an solution to resolve the issue while notarization.
We have tried to codesignin the .app file but below error was thrown
unable to build chain to self-signed root for signer "Developer ID Application:
SFSecure.app: errSecInternalComponent
Notarization error
Topic:
Code Signing
SubTopic:
Notarization
Hi,
I have an account that is only a few days old. My first notary went smooth and was done within minutes. Every subsequent notary has been stuck pending. The oldest one being a day or so.
Doing it multiple times (even hours apart) doesn't help.
createdDate: 2025-03-14T13:58:40.397Z
id: eb49f8a4-bee6-432b-87de-6b11ca9d392a
name: panda-app-1.0.0-arm64.dmg
status: In Progress
--------------------------------------------------
createdDate: 2025-03-14T13:23:31.444Z
id: f6f3c938-5356-434c-aba1-c425f18cb4a7
name: panda-app-1.0.0-arm64.dmg
status: In Progress
Topic:
Code Signing
SubTopic:
Notarization
Hi,
I've code-signed my app and notarized it, and created a DMG, and when I slacked it or airdropped it to someone for testing the FIRST time they open it, they get a warning that it was Slacked or airdropped to them and do they want to open it. if they say yes everything is fine. So looking through here someone said I need to sign the app and then make a dmg and sign the dmg and then send that for notorization and then staple that. So I did, and I still get a warning the first tie someone try's to run it.
What am I doing wrong? I know I can buy software and not get a warning from apple. so how do I get my app to work correctly like that?
Hi,
I'm getting error 65 upon stapling and I am suspecting that non-default trust settings may be the reason as outlined here:
Unfortunately whatever I do, I can't seem to reset the trust settings to their default values (removing the blue/white "+"), I'm not being asked for credentials upon closing the certificate window. I have also tried to unlock the System Roots key chain, to no avail.
Also, when running
security dump-trust-settings -d
I get
Number of trust settings : 0
for all certificates.
Any ideas as to what I may be doing wrong? Is there any other setting that may be involved?
Thanks!
Topic:
Code Signing
SubTopic:
Notarization
I have local LLM application, the backend is in python and frontend is in electron.js , all complied in a .pkg file or .dmg file
I have created the valid certifcates for notarization
But it fails everytime, I have attached the logs
steps I followed
Created a certificate all steps related to getting it setup,
ran productsign command on pkg file
ran codesign for dmg
xcruntool submit command
If anyone has any idea on how proceed
codesigningdmg (2).txt
code-singingpkg.txt
Topic:
Code Signing
SubTopic:
Notarization
I developed a macOS application and have already signed the pkg package. However, when I submitted it for notarization using the following command:
xcrun notarytool submit --signed.pkg --apple-id "**@gmail.com" --team-id "2*******M" --password "this is password" --wait
I received a "Rejected" status. The log provided the following details:
"logFormatVersion": 1,
"jobId": "f5f3751d-b449-4a2f-b905-32d38ab5963b",
"status": "Rejected",
"statusSummary": "Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.",
"statusCode": 7000,
"archiveFilename": "*********.pkg",
"uploadDate": "2025-03-20T03:16:43.651Z",
"sha256": "3ca39700c531a66571721424a6c00668748011174b4ae20bbbec5c2d3a8a41f9",
"ticketContents": null,
"issues": null```
Can you help me, thank you.
Topic:
Code Signing
SubTopic:
Notarization
Hey everyone,
I've been trying to notarize my Electron macOS app for the past two days without any success. My longest attempt took nearly 4 hours, and my current attempt has already been running for 2 hours and 26 minutes.
From what I can see in the logs, the signing step has completed successfully, and the app is currently in the notarization stage. But it's been stuck there with no real updates or progress indicators.
Is this kind of delay normal?
Has anyone else experienced such long notarization times?
Any help or insight would be greatly appreciated!
Thanks in advance.
Topic:
Code Signing
SubTopic:
Notarization
I started the notarization process for my electron app (just a browser window loading a URL) yesterday (26/03/2025) at around 05:23 GMT.
I noticed in a couple of posts here in the forum that it may sometimes take a day to notarize the first app submitted by a team, but it has been over 30 hours since I submitted the app for notarization
Here's the log.
createdDate: 2025-03-26T05:23:11.102Z
id: ddcb3fca-4667-4acb-8fd1-3298a7c244cc
name: xolock-browser.zip
status: In Progress
Is there any reason why it is taking so long?
Thanks in advance!
Topic:
Code Signing
SubTopic:
Notarization
I have been trying to notarize my application for about a month via this command -
xcrun notarytool submit "Backlsh.zip" --apple-id "" --password "" --team-id ""
but it throws error -
{
"logFormatVersion": 1,
"jobId": "c8173ee6-edd2-4c51-a86b-8f3b8dea0a84",
"status": "Rejected",
"statusSummary": "Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.",
"statusCode": 7000,
"archiveFilename": "Backlsh.zip",
"uploadDate": "2025-03-06T05:33:56.287Z",
"sha256": "b45e579f0c47070b55d74ac49e49c81d32f2315bd290ca5592f71f314018c44d",
"ticketContents": null,
"issues": null
}
I have raised ticket to apple support but i havent received any help yet !
I have tried to submit 5 times.
Kindly help !
Hi,
I recently got a consistent delay from notary tool. I have viewed all your suggestions and understand that it "occasionally" will have further review and take longer time, but then it will be faster.
However, in my case, my app although is accepted many times. It is still significantly delay.
It is a native macOS app called ConniePad. Whenever I submit, it took me 2 days or more to finish notarise, which significantly affect my business. Could you please have a look on it.
For log detail about the time, and the ids:
--------------------------------------------------
createdDate: 2025-04-05T22:54:45.815Z
id: 998b5aa8-fc9c-4469-98fe-950d815e734e
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-05T21:32:22.679Z
id: c7b1ab49-6f46-4998-8d06-2ffe8a180c8f
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-03T08:39:52.594Z
id: aa33d9d0-9d2f-4296-8fc3-d7e0b404596b
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-03T01:23:31.077Z
id: b0333d78-497d-491c-b36c-bdfb64520296
name: ConniePad.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-03T01:17:20.925Z
id: 83aa12f2-f1bb-457f-940a-4c2281cf8a5f
name: ConniePad.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-03T01:12:52.932Z
id: 0a921069-fb37-469a-bfb0-6be82e9320ba
name: ConniePad.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-03T01:03:30.584Z
id: a607fe3c-d10f-43d6-a184-e97df7b632fd
name: ConniePad.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-03T00:52:47.322Z
id: c42d0ca0-db8a-4431-b5b4-646ccfcad003
name: ConniePad.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-03T00:28:18.626Z
id: 7ef8777f-7add-4440-abb5-3c0b19cf92d4
name: ConniePad.app.zip
status: Invalid
--------------------------------------------------
createdDate: 2025-04-03T00:24:37.320Z
id: 36bb1285-0aeb-4c48-b23c-fac737a3d93f
name: ConniePad.app.zip
status: Invalid
--------------------------------------------------
createdDate: 2025-04-02T23:59:27.940Z
id: bb4578a5-a67b-49e8-afd0-a9d707c10091
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-02T08:51:38.295Z
id: 93ff89f4-98d3-45ac-9ee8-9483726a9666
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-02T08:19:13.762Z
id: 9e4a62df-3d8a-4cfa-ae9e-56ff35ffe137
name: ConniePad-ConverterTool.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-02T04:15:34.508Z
id: 7ee43b74-f73f-462a-bb3d-f6bc53b1cb80
name: ConniePad-ConverterTool.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-02T02:11:53.312Z
id: d675e8f6-dc30-48e9-9269-9bc376f1b29e
name: ConniePad-ConverterTool.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-02T01:30:32.768Z
id: 9901f125-4355-4812-936b-97578ac2de2f
name: ConniePad-ConverterTool.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-04-01T20:47:26.035Z
id: a79265bc-8ad3-4a4b-ae39-150801aa9da9
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-18T22:39:54.189Z
id: b808b676-a41c-4536-b4fd-4b567701adcb
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-18T05:21:23.607Z
id: 797f5d4f-cd94-4511-9217-11e57c2c7ac3
name: ConniePad.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-18T05:18:30.707Z
id: c5b5c260-fb7f-4bda-9548-f5b7e57cb2f3
name: ConniePad.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T06:45:37.831Z
id: f24c1017-9171-4796-bf97-ea47ef83f7ce
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T06:38:17.981Z
id: 8dd0ea7e-e810-48f9-a48f-62dcc1406284
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T06:33:27.649Z
id: 704e339a-4d99-4e5e-8414-deb8b26c57ac
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T06:32:06.925Z
id: 8e9b09b6-e061-4361-abc1-0bbd8f33b599
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T06:26:52.444Z
id: 2b564641-eb87-4de9-a59c-ff5362b8bf4a
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T06:22:04.790Z
id: 1aa158bd-0afd-4c60-8e2f-3029388710ab
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T06:17:17.141Z
id: 3bffcf1d-2fd7-41ba-b70c-f85837499736
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-17T02:38:47.102Z
id: 2dd2fb47-7dff-4f30-b2e0-d8c2bfcf10f5
name: ConniePad.app.zip
status: Accepted
--------------------------------------------------
createdDate: 2025-03-14T03:23:54.671Z
id: 5cafb2a9-03e3-468e-b918-ff24b17fceee
name: ConniePad.app.zip
status: Accepted