Explore best practices for creating inclusive apps for users of Apple accessibility features and users from diverse backgrounds.

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Already Enrolled, but Now Asked to Re-Enroll – Certificates Revoked, No Response
Our company enrolled in the Apple Developer Program as an organization in July 2024. Everything was fine for several months, but in early January 2025, our developer noticed that the certificates were missing. When we logged into our developer account, we were shocked to see a page prompting us to “Enroll Today”—as if we had never joined in the first place. Clicking the enrollment button led us to an error page stating we cannot enroll. We immediately reached out to Apple Developer Support via email, but despite multiple attempts, we received no response. Strangely, our apps remain live on the App Store, App Store Connect functions as usual, and we continue receiving payments every month. However, we are completely blocked from developing and releasing updates. Today, I managed to reach Apple by phone. After being transferred to a senior representative, I was told they couldn’t tell me why this was happening. They only confirmed that a request had been made and that I should “wait.” That’s it—no explanation, no timeline, nothing. While it’s somewhat reassuring that they acknowledge the issue, I’ve already seen other developers with the same problem go unanswered for months. My suspicion? This account might be linked to an individual developer account from way back in 2015 when Apple’s registration process was far less strict. Could that be the issue? No idea—because Apple won’t say a word. Meanwhile, both of our apps have been exposed to several bugs, and customers are waiting for updates. If there’s still no response from Apple, I have no choice but to register a new account—purely to continue supporting our users. CASE ID: 102508598957
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Mar ’25
Live Captions only partially works - help?
Hope it's okay to post here - I haven't gotten resolution anywhere else. Apple's iOs Live Captions is supposed to translate speech into written text either on the phone (works like a charm!) or via microphone (think meeting in a conference room). Microphone doesn't work anywhere, anytime on a new iPhone 14 purchased November 2024. Anyone out there want to fix this and help a lot of people who have trouble hearing? I'm part of an entire generation that didn't know we were supposed to protect our hearing at concerts and clubs and worse, thought it was cool to snag a spot by the speakers...
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Mar ’25
Guided Access Unresponsive After Period of Use
Hello, I'm observing a persistent and frustrating issue with an accessibility feature called Guided Access that seems to affect many users across different devices and iOS versions. Problem The triple-click gesture (side or home button) to activate Guided Access intermittently stops working after the device has been in normal use for a few days (typically 2-7 days) without a restart. I have done some debugging for Apple in FB16094026 but received no updates after 6 months. So I'm posting here in the hope that this will be solved sooner. A core accessibility feature shouldn't require daily device restarts to function reliably. Details: Guided Access is correctly enabled in Settings > Accessibility. Initially, the triple-click works perfectly. After a period of normal device use (2-7 days), the triple-click no longer triggers Guided Access in any app. Restarting the device temporarily resolves the issue, and Guided Access triple-click works again immediately after a reboot. However, the problem recurs after continued use. Simply toggling the Guided Access setting on/off does NOT fix it. Additional observation: Even trying to select Guided Access manually via the Accessibility Shortcut menu (if multiple shortcuts are enabled) sometimes fails to launch the feature when in this state. Affected: iPhones and iPads Observed on iOS/iPadOS 16, 17, and now 18, indicating it's a long-standing bug. Impact: Guided Access is a crucial accessibility feature for many users (for focus, special needs, parental controls, etc.). Its unreliable activation significantly disrupts daily workflows and reliance on this function. This issue appears to be widespread, with many reports across forums like Apple Support Communities and Reddit. For example, this post received over 1k upvotes. To see more examples please refer to FB16094026. Could Apple please investigate this bug urgently? Thanks.
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Apr ’25
Components with Earcon haptic feedback for VoiceOver users
I want to understand which component types are intended to have an associated hint text, haptic feedback, or earcon associated with it for VoiceOver screen reader users. Is there a list somewhere or a HIG guideline for which transition types should have a sound? Some transitions in Apple apps generally include different beep sounds, such as opening a new screen screen dimming when a VoiceOver user swipes from the header / navbar to the body a scraping sound when swiping up or down a page. the beginning or end of the body section in Calculator when swiping from one row to the next. opening a pop up menu I would also appreciate any direction on what code strings are associated with these sounds and how custom components can capture these sounds or haptics or hints where it is expected? On the other hand, I don't want to get that info and then dictate that every component needs a specific beep type since these sounds appear to be used for specific purposes.
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May ’25
VoiceOver and currency - high amounts
I’ve noticed that the VoiceOver reads currency amounts correctly when they are below thousand. Then, for higher amounts, for example 12.225,34 € VoiceOver reads ‘twelve point two two five thirty four euros’ If the amount is formatted without the thousand separator (12225,34 €) this problem doesn’t exist. (VO reads twelve thousand two hundred and twenty five euros and thirty four cents) Why is the thousand separator a problem for VoiceOver if this formatting is coming from the currency and locale? This issue exists in English. I changed my device language to Italian and German and in both cases the number was read correctly even with the separator. Is there a way to make it work in English?
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Jun ’25
How to set accessibility-label to NSTextAttachment ?
I have the following method to insert @mentions to a text field: func insertMention(user: Token, at range: NSRange) -> Void { let tokenImage: UIImage = renderMentionToken(text: "@\(user.username)") let attachment: NSTextAttachment = NSTextAttachment() attachment.image = tokenImage attachment.bounds = CGRect(x: 0, y: -3, width: tokenImage.size.width, height: tokenImage.size.height) attachment.accessibilityLabel = user.username attachment.accessibilityHint = "Mention of \(user.username)" let attachmentString: NSMutableAttributedString = NSMutableAttributedString(attributedString: NSAttributedString(attachment: attachment)) attachmentString.addAttribute(.TokenID, value: user.id, range: NSRange(location: 0, length: 1)) attachmentString.addAttribute(.Tokenname, value: user.username, range: NSRange(location: 0, length: 1)) let mutableText: NSMutableAttributedString = NSMutableAttributedString(attributedString: textView.attributedText) mutableText.replaceCharacters(in: range, with: attachmentString) mutableText.append(NSAttributedString(string: " ")) textView.attributedText = mutableText textView.selectedRange = NSRange(location: range.location + 2, length: 0) mentionRange = nil tableView.isHidden = true } When I use XCode's accessibility inspector to inspect the text input, the inserted token is not read by the inspector - instead a whitespace is shown for the token. I want to set the accessibility-label to the string content of the NSTextAttachment. How?
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Jul ’25
Feature Idea: Autonomous, Motion-Powered Clock Display on iPhone.
Hey everyone, I've been thinking about a truly innovative way to enhance iPhone battery life and user convenience, drawing inspiration from kinetic energy harvesting. What if we could have a clock display on the main iPhone screen that's powered purely by user motion, and activates only when you look at it, without touching your main battery? The Core Idea Imagine this: Kinetic Energy Harvesting: Your iPhone would have a tiny, integrated kinetic energy generator. This generator would capture the energy from your everyday movements – walking, picking up the phone, putting it in your pocket. Independent Power Source: This harvested energy would be stored in a small, dedicated capacitor or micro-battery, completely separate from your iPhone's main battery. Acelerometer-Activated Display: Instead of relying on power-hungry facial recognition, the phone's accelerometer (a very low-power sensor) would detect specific "raise to wake" or "tap to look" gestures. On-Demand, Ultra-Low Power Clock: Only when the accelerometer detects one of these specific gestures would the stored kinetic energy be used to illuminate just the necessary pixels on the main OLED/AMOLED screen to display the time. The rest of the screen stays completely black (consuming no power on OLED). Automatic Shut-Off: As soon as the gesture ends or the phone is put down, the clock display would turn off, conserving the limited harvested energy. Why This Matters This isn't just a cool gimmick; it offers significant benefits: True Battery Independence: Get the time at a glance, anytime, without touching your main battery or even the power button. This means more main battery life for apps, calls, and everything else. Ultimate Convenience: A "magical" interaction – just pick up your phone, and the time instantly appears. No taps, no button presses. Sustainable & Innovative: Showcases practical "energy harvesting" in a consumer device, pushing boundaries for self-sufficient tech. Extreme Energy Efficiency: By using a low-power accelerometer as the trigger and only lighting a few pixels on demand, the system is designed for minimal power draw, making kinetic power a viable source. This concept combines existing low-power sensing (accelerometer), efficient display technology (OLED/AMOLED's true blacks), and cutting-edge energy harvesting, creating a genuinely innovative user experience.
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Jun ’25
Discussion on Location Services and Green light (Will someone deaf or blind ever know when their location was last on?)
Haptic or Sound queue to allow for the accessibility of the blind (sound) and deaf population (haptic) for even knowing when location services and the camera were last used? Also, the grey notification rather than the purple notification for location services should appear for the full 24 hours after an application has used the app, if the correct description is within the "copy" of Settings The green light lets them know that the application has changed to the camera and fade out orange light both could even have subtle simply click sounds, like a shutter, big haptic, softer sound, but editable in Settings, of course
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May ’25
kAXSelectedTextChangedNotification not received after restart, until launching Accessibility Inspector
I'm facing a bizarre issue with the Apple's Accessibility APIs. I am registering an AXObserver that listens for, among other things, the kAXSelectedTextChangedNotification. For many new users, the kAXSelectTextChangedNotification is not triggered, even though they have enabled Accessibility permission for the app. Other notifications are getting through (kAXWindowMovedNotification, kAXWindowResizedNotification, kAXValueChangedNotification etc - full list here), just not the kAXSelectedTextChangedNotification! We've found that we can reproduce the error by removing accessibility permission for the app and rebooting our computers. After restarting and reenabling accessibility permissions, the kAXSelectedTextChangedNotification was not received, even though other notifications were fine. Strangely, the issue can be resolved by launching Apple's Accessibility Inspector app on an impacted computer. Once the Accessibility Inspector is loaded, the kAXSelectedTextChangedNotifications start coming through as expected. This implies to me that either: We are missing some needed setup when starting the observers. Accessibility Inspector gets it right, thus ‘starting’ the system properly. Accessibility Inspector is using some Apple private APIs that we don’t have access to. Things I’ve tried: I've tried subscribing the AXSelectedTextChangedNotification to different AXUIElements, including the SystemWide element, the Application element, and children elements from the AXApplication. None of these received the kAXSelectedTextChangedNotification, until Accessibility Inspector is booted up. No surprises here, as Apple's documentation confirms that you should add the notification to the root Application AXUIElement if you want to receive notifications for all its children. I had a theory that the issue might be due to my code calling AXUIElementCreateApplication multiple times, possibly creating multiple "Applications" in Apple's Accessibility implementation. If that’s the case, the notifications might be sent to the wrong application AXUIElement. However, refactoring my code to only call AXUIElementCreateApplication once didn't resolve the issue. I thought the issue may be caused by subscribing the AXSelectedTextChangedNotification on the high-level application element (at odds with Apple's documentation). I've tried traversing the child AXUIElements until we find one with the kAXSelectedTextAttribute and then subscribing to that. This did not resolve the issue. I don’t think it's the correct path to continue exploring, given that the notifications are received correctly after AccessibilityInspector is launched. There is one exception to the above: if I add the kSelectedTextChangedNotification listener to a specific text field AXUIElement, I do receive the notification on that text field. However, this is not practical; I need a solution that will work for all text fields within an app. The Accessibility Inspector appears to be doing something that causes the selected-text-changed notifications to be correctly passed up to the high-level application AXUIElement. Another thought is that I could traverse the entire Accessibility hierarchy and add listeners to every subview that has the kAXSelectedTextAttribute. However, I don’t like this long-term solution. It will be slow and incomplete: new elements get added and removed frequently. I just want the kAXSelectedTextChangedNotification to be received by the high-level Application AXUIElement, which the documentation suggests it should be. I also have evidence that this can work, since notifications start coming through after Accessibility Inspector is launched. It’s just a matter of discovering how to replicate whatever Accessibility Inspector is doing. An interesting wrinkle: I implemented the 'traverse' strategy above, but was surprised by how few elements were in the hierarchy. Most apps only go down ~2-3 levels, which didn't seem right to me. Perhaps the Accessibility tree isn't fully initialized? I tried adding a 5-second delay to allow more initialization time, but it didn't change anything. Does anyone have any ideas? Here's our file.
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May ’25
Persistent 503/500 errors with Apple Search Ads API
Hi Apple Developer Community, I'm experiencing persistent issues with the Apple Search Ads API since today morning (August 16, 2025). My application keeps getting "Service Unavailable" errors when trying to connect to the API endpoints. Error Details: Error Message: "Service Unavailable" HTTP Status: 503/500 API Endpoint: https://api.searchads.apple.com/api/v5/* Frequency: Consistent failures since August 16, 2025 What I've Tried: Verified API credentials and certificates are valid Tested multiple API endpoints Checked network connectivity The API was working fine until yesterday, and no changes were made to our implementation. Any insights or updates from the community would be greatly appreciated. Thanks in advance for your help!
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1.1k
Aug ’25
Unexpected behaviour of hardware keyboard focus in UITests
Hello! I was faced with unexpected behavior of hardware keyboard focus in UITests. A clear description of the problem When running UITests on the iOS Simulator with both "Full Keyboard Access" and "Connect Hardware Keyboard" options enabled, there is a noticeable delay between keyboard actions for focus managing (like pressing Tab or arrow keys). The delay seems to increase with repeated input and suggests that events are being queued instead of processed immediately. I will describe why I have such an assumption later. A step-by-step set of instructions to reproduce the problem Launch the iOS Simulator. Enable both "Full Keyboard Access" and "Connect Hardware Keyboard" in the Simulator settings. Run a UITest on a target application (ideally an endless or long-running test). Once the app is launched, press the Tab key several times. Observe the delay in focus movement. Optionally, press the Tab or arrow keys rapidly, then stop the UITest. After stopping, you’ll see a burst of rapid focus changes. What results you expected We expected keyboard actions (like Tab) to be handled immediately and the UI focus to update smoothly during UITests. What results you saw There was a 4–10 (end more) second delay between pressing keys and seeing a response. All stacked keyboard events (used for managing focus) are performed all at once after stopping the UITest. The version of Xcode you are using Xcode: Version 16.3 (16E140) Simulator: iPhone 16 Pro (iOS 18.4 and 18.1) Simulator: iPad Pro 11-inch (M4) (iPadOS 17.5)
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Apr ’25
How to capture 48MP capture with Ultra wide lens using iPhone 16 pro max
I am working on capturing 48MP images using the iPhone 16 Pro Max with the Ultra-wide camera. I’ve updated the code to capture the maximum supported dimensions with the following snippet: if #available(iOS 16.0, *) { photoOutput.maxPhotoDimensions = device.activeFormat.supportedMaxPhotoDimensions.last! photoSettings.maxPhotoDimensions = .init(width: 5712, height: 4284) } However, I’m still not getting the expected results. My goal is to capture 48MP images, and I want to confirm if the Ultra-wide camera supports this resolution or if I’m missing any other configuration. Any guidance would be appreciated!
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Sep ’25
SwiftUI safe area stays offset after keyboard dismissal with “Reduce Motion” + “Prefer Cross-Fade” enabled (iOS 26)
I’m seeing a layout issue in SwiftUI on iOS 26 that only reproduces with specific Accessibility Motion settings. Steps to reproduce 1. Open Settings → Accessibility → Motion. 2. Enable Reduce Motion and Prefer Cross-Fade Transitions. 3. Launch an app with a SwiftUI TextField. 4. Tap the field to show the keyboard. 5. Dismiss the keyboard (tap outside, swipe down, etc.). Expected: After the keyboard is dismissed, the view’s bottom safe area / layout should return to normal. Actual: The view continues to reserve space equal to the keyboard height — as if the keyboard were still visible. UI anchored to the safe area remains shifted upward until the view is reloaded.
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Oct ’25
Nearby Interactions, wih camera assistance
I have an app that uses nearby with a custom accessory. works great on iPhone 11-13, starting with iPhone 14, one must use ARkit to get angles we have two problems ARkit is light sensitive, and we do not control the lighting where this app would run.. the 11-13 action works great even in the dark. (our users are blind, this is an accessibility app) ARkit wants to be foreground, but our uses cannot see it, and we have a voice oriented UI that provides navigation instructions.. IF ARkit is foreground, our app doesn't work. with iPhone 15 ProMax, on IOS 18, I got an error, access denied. (not permission denied) now that I am on IOS 26.. bt scan doesn't happen also fails same way on iPhone 17 on IOS26, can't callback now as release signing is no longer done this same code works ok on iOS 17.1 on iPhone 12. Info.plist here info.txt if(SearchedServices == [] ){ services = [TransferService.serviceUUID,QorvoNIService.serviceUUID] } logger.info( "scannerready, starting scan for peripherals \(services) and devices \(IDs)") filteredIDs=IDs; scanning=true; centralManager.scanForPeripherals(withServices: services, options: [CBCentralManagerScanOptionAllowDuplicatesKey: true]) the calling code dataChannel.autoConnect=autoConnect; dataChannel.start(x,ids) // datachannel.start is above self.scanning = true; return "scanning started"; ... log output services from js = and devices= 5FE04CBB services in implementation = bluetooth ready, starting scan for peripherals [] and devices ["5FE04CBB"] scannerready, starting scan for peripherals [6E400001-B5A3-F393-E0A9-E50E24DCCA9E, 2E938FD0-6A61-11ED-A1EB-0242AC120002] and devices ["5FE04CBB"] ⚡️ TO JS {"value":"scanning started"}
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1.5k
Oct ’25
iOS 26 regression: `DeviceActivityEvent`: `eventDidReachThreshold` called immediately (instead of waiting till threshold is reached)
Hello Albert! I am experiencing some strange bugs around DeviceActivityEvents (part of the DeviceActivity framework) on iOS 26 / iOS 26.1 / iOS 26.2 beta: When creating a DeviceActivityEvent we can assign a threshold and applicationTokens. The idea is, that after the user has spent said threshold on said apps, eventDidReachThreshold() is called. The property includesPastActivity is set to false. On iOS 26 however, it happens (quite reliably after updating to a new beta seed) quite often that eventDidReachThreshold() is called immediately (after a couple of seconds) instead of waiting for the threshold to be met. Is anyone else seeing similar issues on iOS 26 / iOS 26.1 / iOS 26.2 beta? Only workaround I have found is to ask users to revoke and re-grant Screen Time permissions. This only holds for about two weeks though or at most until the next iOS 26 beta update is installed, so it is not a permanent solution unfortunately. Feedback (incl. sysdiagnoses and sample project) is filed under: FB18061981 FB18927456 One of our users has filed their own feedback request as well: FB20817853 Thanks a lot for any help on this!
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662
Nov ’25
Too many verification codes have been sent.
Hello, I have the following problem. I’m developing a NoCode app using the FlutterFlow platform and have been working on it for over a year. This time, after publishing a new version of the app through FlutterFlow, I tried logging into Apple Store Connect, but I got an error saying that I had made too many login attempts and needed to try again later. However, I hadn’t attempted to log in before that at all. No matter how long I wait—24 hours, 48 hours—the same error keeps appearing, meaning I still can’t access my account. Apple Support hasn’t responded for 4 days, and in total, I’ve been locked out of my account for over 9 days. Please help me understand what might be causing this issue. Apple Store Connect refuses to send me an SMS with the login code.
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1.5k
Nov ’25
Numbers overlay for voice control shown even when set to none
I have reported this bug on multiple macOS version and it never gets fixed, so I am posting it here in hopes someone at Apple will see this and fix the issue. I use voice control extensively (in fact, it is THE reason I use Macs. I am an amputee, and voice control makes life much easier and there is nothing even close on Windows (or Linux, but Linux is barely usable for people with with two arms)). Voice control has a setting to have a screen overlay numbers, names, or a grid, to help indicate what item you're referring to. There is an option to have no overlay. However, even when overlay is set to None, the numbers overlay still appears on screen, even when I haven't triggered something by voice. If I right click on the desktop, for example, the numbers appear on the menu. This bug has been in macOS for as long as I can remember. I really hope someone at Apple can fix this. There are quite a few other bugs I've reported with Feedback assistant over the years that go unfixed, this is one of the more annoying ones.
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External Keyboard DatePicker Issues
I am currently trying to get my app ready for full external keyboard support, while testing I found an issue with the native DatePicker. Whenever I enter the DatePicker with an external keyboard it only jumps to the time picker and I am not able to move away from it. Arrow keys don't work, tab and control + tab only move me to the toolbar and back. This is how they look like private var datePicker: some View { DatePicker( "", selection: date, in: minDate..., displayedComponents: [.date] ) .fixedSize() .accessibilityIdentifier("\(datePickerLabel).DatePicker") } private var timePicker: some View { DatePicker( "", selection: date, in: minDate..., displayedComponents: [.hourAndMinute] ) .fixedSize() .accessibilityIdentifier("\(datePickerLabel).TimePicker") } private var datePickerLabelView: some View { Text(datePickerLabel.localizedString) .accessibilityIdentifier(datePickerLabel) } And we implement it like this in the view: HStack { datePickerLabelView Spacer() datePicker timePicker } Does anyone know how to fix this behavior? Is it our fault or is it the system? The issue comes up both in iOS 18 and 26.
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