Hi, To ensure the issue is not caused by an error within your app or web service request, please review the following documentation: Wallet Passes Wallet Developer Guide If the resources above don’t help identify the cause of the error, please provide more information about your app or web services to get started. To prevent sending sensitive credentials in plain text, create a report in Feedback Assistant to share the details requested below. Additionally, if the error is something we need to investigate further, the appropriate engineering teams also have access to the same information and can communicate with you directly within Feedback Assistant for more information, as needed. Please follow the instructions below to submit your report. For issues occurring with your native app or web service, perform the following steps: Install the Wallet profile on your iOS or watchOS device. Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video. Gather a sysdiagnose on the same iOS or watchOS device. Create a Feedback Assistant report with the following information: The serial number of the device. Open Settings > General > About > Serial Number (tap and hold to copy). The SEID (Secure Element Identifier) of the device, represented as a HEX encoded string. Open Settings > General > About > SEID (tap and hold to copy). The sysdiagnose gathered after reproducing the issue. The .pkpass file(s), pass signing certificate(s) and pass type identiifier(s) (optional). The timestamp of when the issue was reproduced. Screenshots or videos of errors and unexpected behaviors (optional). Important: From the logs gathered above, you should be able to determine the cause of the failure from PassbookUIService, PassKit or PassKitCore, and by filtering for your SEID or pass type identifier in the Safari Web Inspector. See Inspecting Safari on macOS to learn more. Submitting your feedback Before you submit to Feedback Assistant, please confirm the requested information above is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Wallet pass implementation. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your web implementation, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer

I have implemented the functionality to open my app when double-tapping the side button on an iPhone. However, whenever I double-tap the side button, my app always opens on the login screen. Instead of this default behavior, I want my app to navigate directly to a specific view when launched through the side button action. I am using SwiftUI and have already integrated HCE (Host Card Emulation) entitlements and also configured with contactless payment. How can I achieve this behaviour so that my app opens a specific screen instead of always showing the login page? Any guidance on handling this within SwiftUI would be greatly appreciated. Thank you!

This post contains sensitive language. Please revise it in order to continue.Hello, We are working on digital key style application using custom communication with HCE (Host Card Emulation). We have a working solution but there is one issue - if our application is not selected as default NFC application our users may see Wallet popup when there's no active presentment intent in our application. I didn't find in documentation any information how to stop Wallet from activating. I found there's requestAutomaticPassPresentationSuppression method in PassKit, it requires special permission, however I am not sure if it can be used in this situation, as there's no information how it will impact HCE communication in our application. I'll be greatful for any advice. Regards, Valdemar

Despite signing out of my sandbox Apple ID and disabling Developer Mode, my Wallet still appears to be in sandbox mode, and I’m unable to add any real payment cards. I have already tried the following steps: Signed out of all sandbox and developer accounts Turned off Developer Mode Restarted the device Reset all settings Updated to the latest iOS version Removed any configuration profiles Unfortunately, none of these actions helped. The Wallet interface still displays “sandbox” and rejects real cards.

We are observing multiple different deviceId values linked to the same user within short timeframes. In some instances, a new deviceId appears every few minutes or hours. We utilize this identifier for managing Apple Wallet pass updates. We would appreciate understanding which scenarios might cause the deviceId to change. Could it be influenced by: Device restoration or factory reset procedures App reinstallation or data clearing iOS version updates iCloud account changes or Apple ID authentication status changes Privacy feature activation (such as App Tracking Transparency or Private Relay) Testing environment usage (simulators or automated testing frameworks) We aim to determine whether this behavior is expected or if it suggests atypical usage patterns. Thank you for your assistance!

Hello, We are trying to provision in apple wallet, I am getting an error "Card can not be added". Please check below and let me know if I am missing anything. SEID: 04401D7BCE578001930001236930311377D86C15D956BBA1 TimeStamp: 2025-08-18 11:53:04.570431-0500. CST Last 4 FPAN: 2345 Thanks

Good day) Colleagues, please tell me how can I change the notification on the locked screen "pass changed" in PKPASS when changing several fields? Thank you very much for your answer

We have Wallet and Watch application on iPhone. Both of them can add card and then waiting for activation. However, When the same card is added to Wallet and Watch respectively, waiting for the app-to-app mode to be activated. Client doesn't aware the source application. Because deeplink is exactly the same. Any adivse how does the client have to choose which card to activate?

Hello, I'm experiencing a critical issue with PassKit's shareable pass functionality. Despite having the necessary entitlements configured, I'm getting an entitlement error when calling PKAddShareablePassConfiguration.forPassMetaData. Failed to create PKAddShareablePassConfiguration: Error Domain=PKPassKitErrorDomain Code=4 "client is not entitled" UserInfo={NSDebugDescription=client is not entitled} private func createPassViewController(from response: PreparePushProvisioningResponse) { guard let passMetadata = PKShareablePassMetadata( provisioningCredentialIdentifier: response.provisioningCredentialIdentifier, cardConfigurationIdentifier: response.cardConfigurationIdentifier, sharingInstanceIdentifier: response.sharingInstanceIdentifier, passThumbnailImage: response.passThumbnailImage, ownerDisplayName: response.ownerDisplayName, localizedDescription: response.localizedDescription ) else { print("Failed to create PKShareablePassMetadata") return } print("PKShareablePassMetadata created successfully") // This is where the error occurs PKAddShareablePassConfiguration.forPassMetaData( [passMetadata], provisioningPolicyIdentifier: "", // Empty as per documentation action: .add ) { (configuration, error) in if let error = error { print("Failed to create PKAddShareablePassConfiguration: \(error)") // Error Domain=PKPassKitErrorDomain Code=4 "client is not entitled" return } guard let config = configuration else { print("PKAddShareablePassConfiguration is nil") return } // other code... } } The push provisioning preparation succeeds completely: Prepare push provisioning succeeded Credential ID: "XXXX-XXXX....." Owner: Teodora Description: Interflex NFC development PKShareablePassMetadata created successfully Then immediately fails at PKAddShareablePassConfiguration.forPassMetaData() with the entitlement error. Xcode Configuration Issues: When manually entering capabilities in Xcode's Signing & Capabilities tab, I receive this error: Provisioning profile "20250929 VIDC QA DEV" doesn't match the entitlements file's value for the com.apple.developer.contactless-payment-pass-provisioning entitlement. Profile qualification is using entitlement definitions that may be out of date. Connect to network to update. When I don't manually enter the capabilities in the Runner.entitlements file, the provisioning profile error disappears in Xcode, but the runtime entitlement error persists.

My application is from a bank that provides payment passes, and when I try to retrieve passes already enrolled in the wallet, it always returns empty. Is there something I need to configure for it to work? This is what I've tried, and it hasn't worked: let pkPassLibrary = PKPassLibrary() let paymentPasses = pkPassLibrary.passes(of:.payment) let pkPassLibrary = PKPassLibrary() let paymentPasses: [PKSecureElementPass]=pkPassLibrary .passes(of: .secureElement) .compactMap { $0 as? PKSecureElementPass }

I'm creating an event ticket Apple Wallet Pass and setting a light-coloured background image. When I do this, it automatically sets the foregroundColor to white, even when I explicitly set it to black. What's strange is that on my Mac, the foregroundColor appears as intended, and I can set it to any color I want, but when I AirDrop the pass to my iPhone, it sets the color to white, regardless of what I set the foregroundColor to. This means the text becomes completely illegible for my users, with white text on a white background image. If I remove the background image, the foregroundColor works fine. Is there a way to have a light-colored background image with dark text, or am I forced to have a dark-colored background image? Here are the colors in my pass.json: backgroundColor: "rgb(255, 255, 255)" foregroundColor: "rgb(0, 0, 0)" labelColor: "rgb(0, 0, 0)" I've attached what the pass looks like on my Mac and my iPhone.

My application is from a bank that provides payment passes, and when I try to retrieve passes already enrolled in the wallet, it always returns empty. Is there something I need to configure for it to work? This is what I've tried, and it hasn't worked

I want to be able to retrieve payment form wallet, I've used the PKPassLibrary but it hasn't worked

Hi, We are distributing pk pass files via a web browser. When a user taps Add in the system pass preview, the pass is added successfully, the preview is dismissed, and the user remains in the browser. From a user experience perspective, we would like to better guide users to their newly added pass in Apple Wallet. Is there a supported API, URL scheme, or documented mechanism that allows a web-based flow to transition the user to the Wallet app after a pass has been added? If direct app transitions are not supported in this scenario, what is the recommended best practice for helping users locate and open their newly added pass in Wallet? Thank you for your guidance.

Hello there, We’re currently integrating Apple Wallet pass functionality into our application and am looking for clarification around the automatic update flow. Particularly regarding secure management of the authenticationToken. We’ve reviewed the documentation here: Adding a Web Service to Update Passes authenticationToken Documentation From our understanding: When a user downloads a pass from our service, the .pkpass includes both a webServiceURL and an authenticationToken. Once the pass is added to Wallet, the Wallet app makes authenticated requests to our webServiceURL, using the token in the Authorization header. We then validate this token server-side to serve updates or handle device registration. So far, this flow is clear. However, we’re looking for clarification on two key scenarios: If a user adds the same pass twice on the same device, should the authenticationToken remain the same in both cases? If the same user adds the same pass on a different device, should the authenticationToken also remain consistent across devices? If the answer to both is “yes,” we assume that our backend must store the original authenticationToken in a retrievable form (not just as a hash) to regenerate the same pass for re-download or multi-device sync. Our main question is: What is Apple’s recommended or acceptable approach to storing authenticationToken values securely on the backend? Should these tokens be: Stored in plaintext (e.g. in a protected DB field)? Encrypted using a symmetric key? Hashed (not reversible, but limits reuse)? We want to ensure we align with Apple’s best practices for Wallet security and token management, especially in contexts where the same pass may be installed on multiple devices or reissued later.

Hi everyone, With the rapid growth of digital banking, payments, and AI-driven financial services, building secure and scalable FinTech apps on iOS has become more complex than ever. From handling sensitive user data to ensuring compliance and seamless performance, iOS developers face multiple technical challenges. Key areas that usually require deep expertise include: Apple Pay and Wallet integrations Secure authentication (Face ID / Touch ID / biometrics) Real-time transaction processing Core ML for financial predictions SwiftUI dashboards for financial analytics Data encryption and regulatory compliance https://www.nimbleappgenie.com At Nimble AppGenie, we’ve worked extensively as a FinTech app development expert, helping startups and enterprises design and build iOS financial applications that are secure, scalable, and user-centric. Our experience shows that the most successful fintech apps are those that balance strong security architecture with intuitive UX and performance optimization. I’m interested to hear from the community: What are the biggest challenges you’ve faced while building fintech apps on iOS? Are there any recent iOS updates or Apple frameworks that significantly improved your fintech workflows? How are you handling compliance and security in production apps? Looking forward to learning from everyone’s experiences and best practices.

Hello, I'm implementing the wallet extension for a financial app. Right now I'm having a problem, I want to redirect to the main app when the user hasn't logged in. Is it possible? This is my code in the WalletUI. It just doesn't work. let urlString = "bank://login" guard let url = URL(string: urlString) else { return } self.extensionContext?.open(url, completionHandler: { success in if !success { print("Success") } else { self.completionHandler?(.canceled) } }) }

Hello, I'm implementing the wallet extension but I found a problem in the passEntries function. This following part is giving nil ando I don't know why if let entry = PKIssuerProvisioningExtensionPaymentPassEntry( identifier: element.id, title: element.cardType ?? "Card", art: self.testImage()!, addRequestConfiguration: config! ) { entries.append(entry) } I debug and all the arguments have information but it doesn't create the entry

I am currently working on creating a digital wallet for Apple. While I am able to successfully generate the .pkpass file and verify its contents by changing the extension to .zip, I encounter an issue when attempting to open the .pkpass file on an iPhone—it displays the error "File format is not supported." I validated the .pkpass file using https://pkpassvalidator.azurewebsites.net/, and the validation results indicate that everything is correct. Additionally, I manually verified the contents by extracting the zip file, and all the information appears to be in order. I am unable to identify the root cause of this issue. Could you please provide guidance on what might be going wrong?

We are currently developing a wallet solution that uses the iOS EEA HCE API. During the development of our solution we have been unable to identify how we can opt out of using the native HCE payment modal screen or biometric authentication UI so that we can customise the experience to align with our overall customer experience. The only available customisation is a label below the title of the screen which does not meet our needs. Please can you advise how we can opt out of using the native HCE payment modal screen. If it is not possible to opt out of using the native HCE payment modal screen, please can you provide the rationale for this given the Digital Marketing Act interoperability guidelines and EU Commitments in case AT.40452.