I'm working on implementing Apple Wallet passes using background push notifications.
My server successfully sends the push notification using APNs. The response from the server is HTTP/2 200, and the device receives the push — I can confirm this from device logs.
However, the device logs show the following error:
"Failed to parse JSON message payload for topic "
"Unable to deserialize JSON message payload"
My payload is below 2 payload.
//string payload = "{"aps":{"content-available":1}}";
string payload = JsonConvert.SerializeObject(new
{
aps = new Dictionary<string, object>
{
{ "content-available", 1 }
}
});
string curlArgs = $"-s -o nul -w \"%{{http_code}}\" " +
$"--data-binary \"{payload}\" " +
$"-H \"apns-topic: {bundleId}\" " +
$"-H \"apns-push-type: background\" " +
$"-H \"apns-priority: 5\" " +
$"-H \"content-type: application/json\" " +
$"-H \"authorization: bearer {jwt}\" " +
$"--http2 https://api.push.apple.com/3/device/{token}";
I’ve confirmed that:
The device has the Wallet pass installed.
The apns-topic header is set to my passTypeIdentifier.
The apns-push-type is background and apns-priority is 5.
Steps to Reproduce:
Install Wallet pass on iOS device.
Send background push to device using the above payload.
Observe the device logs using Console.app or log stream.
See error: unable to deserialize JSON message payload.
Is there a specific payload format expected for Wallet passes? Or any additional fields required in the push payload to avoid this deserialization error?
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My App supports two services that is Push Notification for Alerts and a Voip Call feature whose notification also comes in the same way as of PushNotification but video rendering is done with GoogleWebRTC.
The App was working perfectly fine but from past few months these services are not working.[ Nothing is changed in App and on the server side to push the notifications]
Issues:
VoIP (Video call) not working: I have apns certificate which is valid in today's date and stays with the backend Server. My server sends the payload notification to APNS but on iPhone am unable to receive it. I have checked the App registration part also and is able to receive the token for the same.
Framework used are: PushKit, UserNotifications, GoogleWebRTC .
I don't understand where is the gap, the backend triggers the APNS but there no response.
Ports enabled on server are: 443, 5223, 2197, 2195, 2196.
Similarly Push notification were also not working, So I tried to change it to register on Firebase for device registration token And did some coding at backend to send the notification to that device. It was working perfectly fine from last few weeks, but it suddenly stopped. I checked the JSON Payload and tried to send it through PostMan, in both it says 200 Success. And in Application end am waiting for breakpoint to hit in userNotificationCenter(_: , willPresent, completionHandler).
What all I have checked:
1)My server to APNS server connectivity.
2)Verified the apns certificate. The certificate was created in October 2024, whose expiry is in Nov 2025 and it support both Sandbox and Production environment.
3)Checked required delegates are implemented in App. With the capability enable in it, is also sending registration token to backend.
Kindly guide me where I can check in this flow.
Thanks in Advance!
Hi Apple Support team,
I would like to inform you that we were receiving push notifications to all regions. Recently we were facing push notifications are not receiving to brazil region. For all other regions we are receiving. We are using same APSN certificate. Any region specific permissions do we need to add. Please let me know. Thanks.
I'm running into an issue during the iOS build process for my app, and I'm hoping someone can point me in the right direction.
❗ The Problem
When attempting to archive the app via EAS Build (Expo), the build fails with the following error:
`Provisioning profile "HCF_AppStore_ProvisioningProfile" doesn't include the com.apple.developer.push-notifications entitlement. Profile qualification is using entitlement definitions that may be out of date. Connect to network to update.`
What I’ve Already Done:
Enabled Push Notifications capability for the App ID (com.rsmco.helpcreatefamilies) in the Apple Developer portal.
Deleted and regenerated the App Store Provisioning Profile after enabling the capability.
Confirmed the new profile is associated with the correct App ID and Distribution Certificate.
Uploaded the new profile to EAS (Expo) and rebuilt the app.
Yet the error persists during the Xcode archive step with Exit code 65.
Additional Info:
Provisioning Profile Name: HCF_AppStore_ProvisioningProfile
App ID: com.rsmco.helpcreatefamilies
Team: Reproductive Sciences Management Company, LLC
Workflow: Expo EAS Build
Capability causing issue: com.apple.developer.push-notifications
Hi team,
We've observed that for all background notifications (where content-available set to true, https://developer.apple.com/documentation/usernotifications/pushing-background-updates-to-your-app#Create-a-background-notification),
we never received any response with error string "Unregistered". This
differs from non-background pushes, where expired tokens are regularly
cleared.
Is this the expected behavior (i.e.,
background notifications will not return an "Unregistered" error), or could this indicate an issue on our side?
Thanks in advance for any clarification.
I have multiple app ids that are registered with Push Notification, however they do not hsow up in the Push Notification Console for testing.
How do i add the red bubble badge notification on the app for unread in app messages
Topic:
App & System Services
SubTopic:
Notifications
Hey everyone!
I'm trying to develop an app that would need to send periodic notifications (every 20 minutes, for instance) to the user even when the app is not running (but only when the phone is being used). I've been reading through the prior comments and all about not being able to have a timer run in the background in the way I need it to, but I wanted to ask if there's any way around this, or is there truly no way?
If there is no way to do this, I was just now considering another workaround, where I could try getting the time they open their phone, and from there, I schedule local notification for every 20 minutes or so for the entire day, and they keep sending until the phone is turned off, when the rest of the scheduled local notifications are cancelled. Is this possible?
I would also appreciate any other suggests/workarounds for this. Happy to provide any additional details needed!
Thanks!
Topic:
App & System Services
SubTopic:
Notifications
I’m receiving notifications from all third-party apps that I use however, most of the time there is no sound or haptics with the notification. In some cases, very seldomly I will receive a sound when a notification comes in, but that’s only with one of the many third-party apps that I use. I’ve spoken to Apple about this when this whole problem started during an update that you guys rolled out sometime between September and November 2024. They blamed it on the app programmers but I think at this point we all know that it’s Apple’s inability to accept that the problem is on their end. I never had problems receiving notifications from any of the apps prior to that.
I guess my question is will Apple ever fix this or are they going to sweep it under the rug and pretend like it doesn’t exist?
When sending a single push notification to iOS 18 devices
users receive the same notification multiple times. This issue appears specific to iOS 18 and was not observed in previous iOS versions
Our server logs confirm each notification is sent only once. Notification payloads include proper apns-id values for identification and no network issues detected on our side
Hey Together,
I have seen that critical notifications need to be confirmed by apple to be used.
Sadly I couldn't figure out where to ask for that.
Context: I have a sports tournament app for Beach Handball. There are a couple of Courts like up to 20-25. The main use for that in my app would be to notify first aiders/Medics. Right now they are called in via Speakers or by the referees just writing that into a WhatsApp chat. As this takes a long time and the speakers can be deactivated due to rain, power shortage or even the medics sometimes are not in range to exactly hear the speakers calling them.
To Speed up this process I want them to download the App, Register via an E-Mail or a One Time Code. Now if a referee needs immediate Help from the Medics on their court they can send the Critical alert to the Medics without having to write a chat into a WhatsApp group, to get a call through the speakers 10 minutes later which the medics may not even hear.
A couple of weeks ago we had a player falling on her back/neck/head and they couldn't figure out if she broke her neck or not. Luckily the medics were right next to the court and saw that. but what would happen if they were a couple hundred of meters away and did not notice that? I mean the PA system was off due to a power shortage. someone trying to move her? Risking her death?
And while we are at it we could add those notifications if a team is missing to a court for a game that already should've started. Critical because it is urgent. Those notifications are handled with care.
Dear Apple Developer Support,
I am currently developing an iOS application that uses push notifications with custom .caf audio and a Notification Service Extension.
I have implemented the extension to download and play a dynamic sound file from a remote sound_url. It works well when the app is in the foreground or background.
However, when the app is force-closed (swiped up from multitasking), the Notification Service Extension does not seem to run. As a result, the custom sound is not downloaded or played.
I would like to confirm:
Is it possible to trigger the Notification Service Extension when the app is killed?
If not, what is the correct way to play a custom .caf sound when the app is terminated? Should I preload and save the .caf file in App Group storage and reference it by name in the sound field?
Are there any best practices or limitations regarding push notification customization when the app is killed?
I appreciate your help in clarifying this issue. Thank you very much!
Best regards,
Phan Van Tung
If a notification: ONE_TIME_CHARGE is used to ship the IAP content, it involves a point where the client might not finish the transaction, yet the item is shipped. Will an unfinished purchase affect refunds?
Topic:
App & System Services
SubTopic:
Notifications
Hi there, we noticed high volume of 410 responses from APNs.
It started on July 19th and we see it across multiple apps. Is there some sort of mass token invalidation/removal that's happening on APNs?
Background:
The project was created in Xcode 5, then recreated in new Xcode. Before migration, push notifications worked without issues, after migration device token stopped being extracted.
Problem:
iOS app registers for push notifications, but didRegisterForRemoteNotificationsWithDeviceToken or didFailToRegisterForRemoteNotificationsWithError methods are not being called.
Current situation:
App is registered for push notifications (isRegisteredForRemoteNotifications = true)
Notification permissions are granted
Entitlements are configured correctly (aps-environment: development)
Bundle ID: com.autoserviceonline.app
Team: BUSINESSVISION COMPANY, TOO (NS3FSG45V7)
But callback methods are not being called
What I've already tried:
Deleted and recreated all App IDs in Apple Developer Portal
Cleared Xcode cache and derived data
Created new APNs certificates and provisioning profiles
Removed "ghost" certificate from Keychain Access
Problem persists
Additional information:
Also noticed that Push Notifications Console opens non-existent project "BV.TestSwiftData" with Personal Team instead of current corporate App ID com.autoserviceonline.app. These issues might be related to project migration from old Xcode.
Request:
Why iOS doesn't call callback methods for device token, although registration was successful?
Dear Apple Engineer
Recently we found that our push delivery rate has decreased. On the website "https://icloud.developer.apple.com/dashboard/notifications/teams/43Y657P48S/app/com.taobao.fleamarket", we found that starting from January 8, 2025, "Discarded - Token Unregistered" showed an upward trend, from millions to tens of millions.
We have not found the reason, and hope you can help us.
Team ID: 43Y657P48S
Bundle ID: com.taobao.fleamarket
Here are some failed tokens, in "Device Token Validator" The query is valid, but the user cannot receive the message:
56025f656cc3aa701898037f59e8d0cb937263ff5585cd1cec9ae661dcc15b19
5fbbd1e604d3662d7583e9377676f8fa276005145278d6dea04b4fc85a7b070e
f0970602551f8d249d8f97960a74006ad78688b52fec6b0d19a585 207caff62e 9388fb40209c100afc2db728342f6fe86c7e34787a8fe4a92b73d2503c5286e0 a2819a4708462588b07452ed827d9afb03c343b586e70dcb67a9981f76295704 8949373cd43783fa3e23d38d55ee1fd72475b39f9c2d2fedca3ecb925b094240
Best Regards!
When performing the P12 certificate sending test, there was an error stating that authentication failed due to the remote party closing the transport stream. May I ask how to solve this?
Hi All,
im working on a project to send a push notification in CarPlay.
Current accepted by apple entitlements is driving.
Are custom actions / buttons allowed/supported in CarPlay notifications?
Topic:
App & System Services
SubTopic:
Notifications
Tags:
CarPlay
Notification Center
User Notifications
I created a Notification Service Extension to display profile images in place for the app image (i.e. iMessage).
I send a remote push notification via Firebase Functions, and in the payload, the relevant profile image url string. The profile image url string in the payload is successfully delivered as it appears in my console log and AppDelegate didReceiveRemoteNotification function.
My problem is the profile image does not replace the default app icon image in the remote push notification.
Below is my configuration. Any guidance would be appreciated!
Main target app: the info plist contains NSUSerActivityTypes = [INSendMessageIntent]. The Communications Notifications capability is enabled and "Copy only when installing" in Build Phases Embed Foundation Extensions
Notification Service Extension plist: contains NSExtension > NSExtensionAttributes > IntentsSupported > INSendMessageIntent.
Notification Service Extension class code:
var contentHandler: ((UNNotificationContent) -> Void)?
var bestAttemptContent: UNMutableNotificationContent?
override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) {
self.contentHandler = contentHandler
bestAttemptContent = (request.content.mutableCopy() as? UNMutableNotificationContent)
guard var bestAttemptContent = bestAttemptContent else { return }
guard let fcmOptions = bestAttemptContent.userInfo["fcm_options"] as? [String: Any],
let attachmentUrlAsString = fcmOptions["imageURL"] as? String else {
contentHandler(bestAttemptContent)
return
}
if let attachmentUrl = URL(string: attachmentUrlAsString) {
var senderNameComponents = PersonNameComponents()
senderNameComponents.nickname = bestAttemptContent.title
let profileImage = INImage(url: attachmentUrl)
let sender = INPerson(personHandle: INPersonHandle(value: "1233211234", type: .unknown), nameComponents: senderNameComponents, displayName: bestAttemptContent.title, image: profileImage, contactIdentifier: nil, customIdentifier: nil, isMe: false)
let receiver = INPerson(personHandle: INPersonHandle(value: "1233211234", type: .unknown), nameComponents: nil, displayName: nil, image: nil, contactIdentifier: nil, customIdentifier: nil, isMe: true)
let intent = INSendMessageIntent(
recipients: [receiver],
outgoingMessageType: .outgoingMessageText,
content: "Test",
speakableGroupName: INSpeakableString(spokenPhrase: "Sender Name"),
conversationIdentifier: "sampleConversationIdentifier",
serviceName: nil,
sender: sender,
attachments: nil
)
intent.setImage(profileImage, forParameterNamed: \.sender)
let interaction = INInteraction(intent: intent, response: nil)
interaction.direction = .incoming
interaction.donate(completion: nil)
if #available(iOSApplicationExtension 15.0, *) {
do {
bestAttemptContent = try bestAttemptContent.updating(from: intent) as! UNMutableNotificationContent
} catch {
contentHandler(bestAttemptContent)
return
}
}
contentHandler(bestAttemptContent)
} else {
contentHandler(bestAttemptContent)
return
}
}
}
I'm observing that when a silent push notification is sent to our app, is is started up in the background for 30 seconds before being suspended until the app is launched by the user. This causes data to persist from the silent push notification to the user app launch.
I couldn't find documentation on this behavior for silent push notifications, and was wondering if it's possible to have the app terminate after handling the silent push notification. Is there documentation on the general flow of silent push notifications as well?
I'm able to handle the edge cases if the app has to be suspended until user launch, but just want to confirm that this is the expected behavior before I go about handling it this way.