Hi all, We encountered an issue where APNs (Apple Push Notification service) push messages cannot be received during development. The specific description is as follows: Our app runs on an iPad that connects to the cellular network using a SIM card and accesses the Internet through the company's MDM, which provides APN setting proxies. During operation, we found that the device fails to receive push messages from APNs. Network packet capture revealed that the connection attempt by apsd to port 5223 failed. According to Apple's documentation (https://support.apple.com/zh-cn/102266), when port 5223 cannot be connected to, it will fall back to port 443 and use a proxy. However, our packet capture showed that when port 5223 was unreachable, the apsd service on the iPad did not attempt to establish a connection to port 443. Since the iPad device currently cannot establish a connection with APNs, it consistently fails to receive push messages from APNs. We tried disconnecting the SIM card and using a Wi-Fi environment, and in this case, the iPad device was able to receive push messages from APNs normally. Could you advise us on how to proceed with troubleshooting in this situation?

The Apple subscription production environment receives notifications, but the same notification address successfully receives them only for sandbox payments.

I dont want my server to be spammed. Currently I am only in payment-related notifs (eg: user successfully renewed his subscription, user didnt successfully renew his subscriptions, ..) Where can I set that?

I'm running into an issue during the iOS build process for my app, and I'm hoping someone can point me in the right direction. ❗ The Problem When attempting to archive the app via EAS Build (Expo), the build fails with the following error: `Provisioning profile "HCF_AppStore_ProvisioningProfile" doesn't include the com.apple.developer.push-notifications entitlement. Profile qualification is using entitlement definitions that may be out of date. Connect to network to update.` What I’ve Already Done: Enabled Push Notifications capability for the App ID (com.rsmco.helpcreatefamilies) in the Apple Developer portal. Deleted and regenerated the App Store Provisioning Profile after enabling the capability. Confirmed the new profile is associated with the correct App ID and Distribution Certificate. Uploaded the new profile to EAS (Expo) and rebuilt the app. Yet the error persists during the Xcode archive step with Exit code 65. Additional Info: Provisioning Profile Name: HCF_AppStore_ProvisioningProfile App ID: com.rsmco.helpcreatefamilies Team: Reproductive Sciences Management Company, LLC Workflow: Expo EAS Build Capability causing issue: com.apple.developer.push-notifications

I’m receiving notifications from all third-party apps that I use however, most of the time there is no sound or haptics with the notification. In some cases, very seldomly I will receive a sound when a notification comes in, but that’s only with one of the many third-party apps that I use. I’ve spoken to Apple about this when this whole problem started during an update that you guys rolled out sometime between September and November 2024. They blamed it on the app programmers but I think at this point we all know that it’s Apple’s inability to accept that the problem is on their end. I never had problems receiving notifications from any of the apps prior to that. I guess my question is will Apple ever fix this or are they going to sweep it under the rug and pretend like it doesn’t exist?

Hi, I'm experiencing an issue with my app. I use Firebase as my server, and it is great. Still, there is one issue: when I send push notifications from my app to users, the users will get the notification if the app is open, but not when it is closed. I have tried many solutions to fix it, even asking AI, but the issue is still there. I would be happy to give you access to Firebase and the Xcode workspace, as I have no clue how to fix it.

When sending a single push notification to iOS 18 devices users receive the same notification multiple times. This issue appears specific to iOS 18 and was not observed in previous iOS versions Our server logs confirm each notification is sent only once. Notification payloads include proper apns-id values for identification and no network issues detected on our side

Hi there, we noticed high volume of 410 responses from APNs. It started on July 19th and we see it across multiple apps. Is there some sort of mass token invalidation/removal that's happening on APNs?

Hi All, im working on a project to send a push notification in CarPlay. Current accepted by apple entitlements is driving. Are custom actions / buttons allowed/supported in CarPlay notifications?

When performing the P12 certificate sending test, there was an error stating that authentication failed due to the remote party closing the transport stream. May I ask how to solve this?

I'm observing that when a silent push notification is sent to our app, is is started up in the background for 30 seconds before being suspended until the app is launched by the user. This causes data to persist from the silent push notification to the user app launch. I couldn't find documentation on this behavior for silent push notifications, and was wondering if it's possible to have the app terminate after handling the silent push notification. Is there documentation on the general flow of silent push notifications as well? I'm able to handle the edge cases if the app has to be suspended until user launch, but just want to confirm that this is the expected behavior before I go about handling it this way.

Hi, We have a use case where our app needs to send repeated push notifications (both normal and critical alerts) to inform the user about a critical device state and grab their attention. Since iOS doesn’t allow us to schedule local notifications beyond 30 seconds, I need to send multiple pushes from the server side. My questions are: Is there any documented limit on how many push notifications can be sent back-to-back before Apple starts throttling or restricting them? Are critical alerts treated differently from normal notifications in terms of delivery restrictions or frequency limits? Is there a recommended approach for handling scenarios where repeated urgent notifications are necessary to keep the user informed? I want to make sure I’m following Apple’s guidelines and not risking rejection during review.

I have been watching the following moment from wwdc (Design dynamic Live Activities): https://developer.apple.com/videos/play/wwdc2023/10194/?time=728 It suggest that you should 'tick' between multiple live activities of your app: When you want to show multiple sessions for your app going on at once, consider ticking between the display of them to continue to give users an eye on everything that’s going on. How can I tick between them? More specifically how can I do that when my app is in the background?

I created a Notification Service Extension to display profile images in place for the app image (i.e. iMessage). I send a remote push notification via Firebase Functions, and in the payload, the relevant profile image url string. The profile image url string in the payload is successfully delivered as it appears in my console log and AppDelegate didReceiveRemoteNotification function. My problem is the profile image does not replace the default app icon image in the remote push notification. Below is my configuration. Any guidance would be appreciated! Main target app: the info plist contains NSUSerActivityTypes = [INSendMessageIntent]. The Communications Notifications capability is enabled and "Copy only when installing" in Build Phases Embed Foundation Extensions Notification Service Extension plist: contains NSExtension > NSExtensionAttributes > IntentsSupported > INSendMessageIntent. Notification Service Extension class code: var contentHandler: ((UNNotificationContent) -> Void)? var bestAttemptContent: UNMutableNotificationContent? override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) { self.contentHandler = contentHandler bestAttemptContent = (request.content.mutableCopy() as? UNMutableNotificationContent) guard var bestAttemptContent = bestAttemptContent else { return } guard let fcmOptions = bestAttemptContent.userInfo["fcm_options"] as? [String: Any], let attachmentUrlAsString = fcmOptions["imageURL"] as? String else { contentHandler(bestAttemptContent) return } if let attachmentUrl = URL(string: attachmentUrlAsString) { var senderNameComponents = PersonNameComponents() senderNameComponents.nickname = bestAttemptContent.title let profileImage = INImage(url: attachmentUrl) let sender = INPerson(personHandle: INPersonHandle(value: "1233211234", type: .unknown), nameComponents: senderNameComponents, displayName: bestAttemptContent.title, image: profileImage, contactIdentifier: nil, customIdentifier: nil, isMe: false) let receiver = INPerson(personHandle: INPersonHandle(value: "1233211234", type: .unknown), nameComponents: nil, displayName: nil, image: nil, contactIdentifier: nil, customIdentifier: nil, isMe: true) let intent = INSendMessageIntent( recipients: [receiver], outgoingMessageType: .outgoingMessageText, content: "Test", speakableGroupName: INSpeakableString(spokenPhrase: "Sender Name"), conversationIdentifier: "sampleConversationIdentifier", serviceName: nil, sender: sender, attachments: nil ) intent.setImage(profileImage, forParameterNamed: \.sender) let interaction = INInteraction(intent: intent, response: nil) interaction.direction = .incoming interaction.donate(completion: nil) if #available(iOSApplicationExtension 15.0, *) { do { bestAttemptContent = try bestAttemptContent.updating(from: intent) as! UNMutableNotificationContent } catch { contentHandler(bestAttemptContent) return } } contentHandler(bestAttemptContent) } else { contentHandler(bestAttemptContent) return } } }

Is there anyway that I could use AVAudioSession, AVAudioPlayer or anything similar in Notification Service Extension? I am trying to implement Audio Playback in the Notification Service Extension to play specific audio file when receiving Notification regardless the app state(foreground, background or killed), but I am not able to activate audio session in Notification Service Extension. NSError *sessionError = nil; BOOL success = [[AVAudioSession sharedInstance] setCategory:AVAudioSessionCategoryPlayback error:&sessionError]; success = [[AVAudioSession sharedInstance] setActive:YES error:&sessionError]; if (!success) { NSLog(@"Error activating audio session: %@", sessionError); } Below is the error that I got when I am trying to run the code above in Notification Service Extension. Error Domain=NSOSStatusErrorDomain Code=561015905 "Session activation failed" UserInfo={NSLocalizedDescription=Session activation failed}

We are so interested in AlarmKit which is presented at WWDC25. While we planning our app using AlarmKit, We had a few questions come to mind and were hoping you could provide some clarity. Please excuse the rather long list of questions, as we don't currently have a device available to test these features ourselves. System Actions Related Is there a limit to the number of alarms that can be scheduled using AlarmKit? Are alarms scheduled with AlarmKit persistent across device reboots? When an alarm is dismissed (either by swiping or pressing the power button), can our app detect this action and execute code in response? Can we control the behavior of the physical Lock Screen buttons when an AlarmKit alarm is active, for instance, to trigger a snooze action? Does AlarmKit function correctly during Do Not Disturb or Low Power Mode? What is the expected behavior when an alarm from our app (using AlarmKit) overlaps with an alarm from another app that also uses AlarmKit? Which one is going to get its priority? Thank you for your help. Sincerely

Hello, I recently had an unusual experience, and I’m wondering if this is related to Apple’s policies, so I wanted to ask. While a call is in Picture-in-Picture (PIP) mode, notification pushes from the same app do not appear. The API is being triggered, but the notification banner does not show on the device. Once PIP is closed, the notifications start appearing normally again. Is this behavior enforced by Apple’s policies? What’s interesting is that banners from other apps do appear — only the banners from the app currently in PIP are not shown.

Hello, we have a problem with fake call on iPhone device for incoming calls. When I leave the iPhone in idle state for 30, 40 seconds and dialed voip app number the iPhone rings and there is no problem. When I leave it in idle for longer time one minute or two minutes I get "Call Failed to Connect" on iPhone's display and after this fake call I get second call with real calling number displays on iPhone. This first fake call is triggered by wake up push notification type 'voip'. If I switched off this wake up push notification type 'voip' and device's token has not expired yet I don't get fake call and iPhone's directly displays calling number. But in this situation we need to use wake up push notification type 'voip' on during a certain time to keep the device's token in our database and continuing to receive calling number without fake call. If we switched off the wake up push notification type 'voip' on certain time we need to activate again wake up push notification type 'voip' for incoming calls to wake up the iPhone. And in this way every time on every incoming call the iPhone's will display first fake call "Call Failed to connect" and after that the call with Calling number. How we can eliminate this fake call and use only one wake up push notification only for incoming calls not use second type wake up push on certain time? Thank you, I paste here our code for this: public ApnClient(IOptions settings) { var httpHandler = new HttpClientHandler() { ClientCertificates = { new X509Certificate2(certificate.Export(X509ContentType.Pfx)) }, }; ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls13; this.httpClient = new HttpClient(httpHandler) { DefaultRequestVersion = HttpVersion.Version20, DefaultVersionPolicy = HttpVersionPolicy.RequestVersionOrHigher, BaseAddress = new Uri(settings.Value.ApnProdBaseUri), DefaultRequestHeaders = { { "apns-topic", ApnsTopic }, }, }; } public async Task<bool> WakeUpDevice(string deviceToken, string callId) { this.requestContent = new StringContent( $"{{\"aps\":{{\"content-available\":\"1\"}}}}", System.Text.Encoding.UTF8, "application/json"); var res = await this.httpClient.PostAsync($"/3/device/{deviceToken}", this.requestContent); return res.IsSuccessStatusCode; }

Hello. I'm currently implementing Apple Notification v2 to prepare for refunds for in-app purchases, but I'm not receiving requests from Apple servers to my backend server. I've applied HTTPS (TLS 1.2) and correctly registered production/sandbox notification URLs on App Store Connect. After requesting a test notification, when I check the status of testNotificationToken, I receive an UNSUCCESSFUL_HTTP_RESPONSE_CODE as follows: {"signedPayload":"......":[{"atteptDate":1752128001970,"sendAttemptResult":"UNSUCCESSFUL_HTTP_RESPONSE_CODE"}]} The endpoint for receiving notifications is set to accept POST requests with application/json format, and it responds with 200 (OK) without any content. However, Apple notifications are not coming through. Could anyone help me with this issue?

Hello Apple Developer Community, We’re building an MDM product (SaaS, multi-tenant). I’d like clarification on the APNs MDM push certificate usage model for service providers (MSPs). Question: Is it acceptable for an MDM vendor to use a single APNs MDM push certificate owned by the vendor to manage devices for multiple, independent customer organizations? Or is it required/recommended that each customer (company) must obtain and use its own APNs MDM push certificate (issued under the customer’s Apple ID) for their tenant? Why we’re asking: We understand that many guides show the process where each customer logs into the Apple Push Certificates Portal with their own Apple ID, uploads a CSR provided by the MDM, and then renews yearly. Practically, for a small team and early-stage deployments, using one vendor-owned certificate across multiple tenants would be simpler. We want to ensure we’re not violating any policy, terms, or technical requirements (e.g., certificate ownership, topic binding, device token isolation, audit/compliance expectations). What we need from Apple (or authoritative sources): An official Apple document or policy that clearly states whether per-customer certificates are mandatory vs strongly recommended for MSP/multi-tenant MDMs. If per-customer is mandatory, please point to the relevant clause or section. If a vendor uses a single certificate for multiple organizations, what risks or consequences should we expect (e.g., compliance issues, supportability, potential program violations, off-boarding problems, etc.)? Context: We’re sending only MDM wake notifications (standard MDM flow). We understand certificates expire yearly and must be renewed with the same Apple ID to avoid device re-enrollment. We want to follow Apple’s best practices while keeping early operations manageable. Any guidance, links to official documentation, or clarification from Apple engineers/moderators would be greatly appreciated. Thank you!